Working in the digital age

EmployeeApp generating scope for intelligent and creative work

At Deutsche Telekom, digital collaboration is an integral part of our daily working routine. 1,578,470,387 minutes were spent in conference calls throughout the Group in 2025. At the same time, the number of Microsoft 365 groups rose further to 86,144, emphasizing the increase in networking across locations and departments.

One of Deutsche Telekom’s strategic focal points is the continuous further development of digital and AI-supported solutions, aimed at making collaboration more efficient, simpler, and more intelligent. The EmployeeApp is an excellent example of this. Since 2018, the app has provided employees with reliable and intuitive support in their daily working lives – on the go via smartphone and now available not only in Germany but also in 23 other countries. The app is continuously being developed further and rolled out internationally. In 2025, around 56,660 employees used the app each day on average.

The integrated DeskBot is especially popular and was the most used function in 2025. DeskBot enables employees to book workstations and meeting rooms – cloud-based, quickly and across locations and is therefore an integral component when it comes to flexible and hybrid collaboration.

The use of artificial intelligence here exclusively complies with ethical guidelines, binding data privacy standards, and active governance. AI-based applications contribute to reducing administrative tasks and providing scope for value-creating tasks – in a manner that is transparent, responsible, and in line with corporate values.

Consequently, Deutsche Telekom demonstrates how digital platforms, AI, and a continuously developed EmployeeApp are able to simplify cooperation and make it more productive in the long term.