Personnel costs and total operating costs
Slight increase in personnel costs as a share of total operating costs
millions of € |
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Breakdown of personnel costs |
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2021 |
2022 |
2023 |
2024 |
2025 |
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|---|---|---|---|---|---|---|---|---|
Payrolla |
Group |
14,350 |
14,808 |
14,309 |
14,670 |
15,152 |
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Germany |
6,209 |
6,106 |
6,039 |
6,050 |
5,868 |
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Internationally |
8,141 |
8,702 |
8,269 |
8,620 |
9,284 |
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Social security contributions and company pension scheme |
Group |
3,206 |
3,271 |
3,218 |
3,234 |
3,446 |
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Germany |
1,483 |
1,501 |
1,407 |
1,419 |
1,449 |
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Internationally |
1,723 |
1,771 |
1,811 |
1,816 |
1,997 |
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Adjusted personnel costs |
Group |
17,556 |
18,080 |
17,526 |
17,905 |
18,597 |
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Germany |
7,692 |
7,607 |
7,446 |
7,468 |
7,316 |
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Internationally |
9,865 |
10,473 |
10,080 |
10,436 |
11,281 |
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Personnel costs as a share of total operating expenses |
|
2021 |
2022 |
2023 |
2024 |
2025 |
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Adjusted operating costs |
Group |
66,645 |
69,867 |
66,037 |
67,359 |
69,606 |
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Germany |
15,763 |
16,316 |
15,902 |
16,367 |
16,097 |
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Internationally |
50,882 |
53,550 |
50,135 |
50,992 |
53,509 |
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Adjusted personnel costs as a share of total costs |
Group |
26.3 % |
25.9 % |
26.5 % |
26.6 % |
26.7 % |
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Germany |
48.8 % |
46.6 % |
46.8 % |
45.6 % |
45.5 % |
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Internationally |
19.4 % |
19.6 % |
20.1 % |
20.5 % |
21.1 % |
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Of the EUR 18.6 billion in adjusted personnel costs, 81 % – EUR 15.2 billion – is attributable to pay and salaries, up by 3.3 % compared to 2024. This increase is driven by the agreed salary increases from the collective agreements concluded in 2024 and 2025.
Expenses for social security costs and company pension schemes were EUR 3.4 billion. The company pension schemes allow employees to supplement their statutory pensions.
The overall increased personnel costs are also reflected in the slight yet continuous rise in its share of total operating costs by 0.1 percentage points.