Engagement score in the Group
Engagement score unchanged at Group level
Scale 0-100 |
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Engagement scorea |
2021 |
2022 |
2023 |
2024 |
2025 |
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Employee groups |
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Group |
77 |
78 |
76 |
77 |
77 |
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Executives |
88 |
89 |
88 |
89 |
88 |
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Leaders (excl. executives) |
86 |
88 |
87 |
87 |
87 |
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Employees (excl. leaders and executives) |
76 |
77 |
75 |
76 |
77 |
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Genderb |
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Female |
79 |
80 |
79 |
79 |
79 |
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Male |
76 |
78 |
76 |
77 |
78 |
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Diverse |
63 |
63 |
59 |
61 |
61 |
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Age groups |
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16-25 |
79 |
79 |
77 |
77 |
77 |
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26-35 |
77 |
78 |
77 |
76 |
77 |
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36-45 |
77 |
78 |
77 |
78 |
78 |
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46-55 |
77 |
78 |
76 |
78 |
79 |
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56-65c |
77 |
78 |
76 |
76 |
78 |
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This year, the engagement score at Group level remained unchanged at 77 points. Compared to the previous year, the score for executives decreased by 1 point. The score for leaders remained unchanged for the third time in succession at 87 points. The engagement score for employees rose by 1 point (77 points).
As in previous years, male and female employees had very similar engagement scores, with the female score remaining stable at 79 points and the male score coming in 1 percentage point lower at 78 points. The engagement score of the non-binary employees compared to 2024 remained constant at 61 points. This is significantly below those of their female and male counterparts.
The results among the defined age groups were mainly consistent. At 77 points, the score for the 16–25 age group remained stable, while the 26–35 age group increased slightly by 1 point to 77 points. At 78 points, the score for the 36–45 age group remained unchanged whereas the 46–55 age group increased slightly by 1 point to 79 points. The 56–65 also slightly increased to 78 points.
As a Group, we are determined to continuously improve these results and our employees’ working environment.