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Engagement score in the Group

Engagement score unchanged at Group level

Engagement score in the group

Scale 0-100

 

 

 

 

 

Engagement scorea

2021

2022

2023

2024

2025

Employee groups

 

 

 

 

 

Group

77

78

76

77

77

Executives

88

89

88

89

88

Leaders (excl. executives)

86

88

87

87

87

Employees (excl. leaders and executives)

76

77

75

76

77

 

 

 

 

 

 

Genderb

 

 

 

 

 

Female

79

80

79

79

79

Male

76

78

76

77

78

Diverse

63

63

59

61

61

 

 

 

 

 

 

Age groups

 

 

 

 

 

16-25

79

79

77

77

77

26-35

77

78

77

76

77

36-45

77

78

77

78

78

46-55

77

78

76

78

79

56-65c

77

78

76

76

78

The values shown are taken respectively from the last pulse or employee survey. The last pulse survey was conducted in November 2025.

The engagement score is the mean value calculated from all answers to the questions of the 4 topics of Mood, Employer Attractiveness, Brand Identity and Inspiration.

a

Excl. T‑Mobile US.

b

Self-disclosure in the survey.

c

Incl. > 65 years.

This year, the engagement score at Group level remained unchanged at 77 points. Compared to the previous year, the score for executives decreased by 1 point. The score for leaders remained unchanged for the third time in succession at 87 points. The engagement score for employees rose by 1 point (77 points).

As in previous years, male and female employees had very similar engagement scores, with the female score remaining stable at 79 points and the male score coming in 1 percentage point lower at 78 points. The engagement score of the non-binary employees compared to 2024 remained constant at 61 points. This is significantly below those of their female and male counterparts.

The results among the defined age groups were mainly consistent. At 77 points, the score for the 16–25 age group remained stable, while the 26–35 age group increased slightly by 1 point to 77 points. At 78 points, the score for the 36–45 age group remained unchanged whereas the 46–55 age group increased slightly by 1 point to 79 points. The 56–65 also slightly increased to 78 points.

As a Group, we are determined to continuously improve these results and our employees’ working environment.

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