Dear readers,

For over three decades, we at Deutsche Telekom have proven that we are able to master transformation. We are constantly adapting to market conditions and new technologies. This approach has made us successful. But this is not simply a matter of course. This is the result of our courage to change, our innovative strength, and – above all – the engagement of our employees.

In 2025 – the period reviewed in this HR Factbook – artificial intelligence has continued to make inroads into our daily working lives. Over three-quarters of our employees state that they frequently use AI. We also make specific use of AI in our HR tasks to be able to offer suitable advanced training sessions, for example. However, it is difficult to predict the further development and the impacts of AI with respect to the labor market.

At the same time, the productivity of personnel in Germany is facing growing pressure – a challenge that we at Deutsche Telekom also need to overcome. Revenue needs to be generated to pay good salaries. We maintain a commitment to socially responsible staff restructuring and to ensure our employees are constantly offered advanced training in order to equip them with the necessary skills for the future, as our employees are always the focus of our HR work. Their passion to perform, their attitude, and their methods in approaching their tasks are the foundation of our success. Our corporate culture with our purpose “We won’t stop until everyone is connected” as well as our six Guiding Principles are our compass here. And our colleagues bring them to life every single day.

We aspire to continuously further develop this corporate culture. If we set the right priorities, if we demand and recognize performance, if we cut red tape in our processes, and if we strengthen our inter-team and transnational cooperation, I look toward the future with optimism. And then we will successfully shape the changes that await us – carried by the people who have been shaping Deutsche Telekom for the past 30 years.

Our HR Factbook 2025 will showcase the developments and challenges that are shaping our transformation. I hope you find it enjoyable reading.

Birgit Bohle
Board of Management member for Human Resources and Legal Affairs, Labor Director