Total workforce quota
Stable development in employee productivity
billions of € |
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2021 |
2022 |
2023 |
2024 |
2025 |
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Group |
PCa adjusted |
17.6 |
18.1 |
17.5 |
17.9 |
18.6 |
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EWCb |
2.1 |
2.3 |
1.9 |
2.1 |
2.0 |
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TWCc |
19.6 |
20.3 |
19.5 |
20.0 |
20.6 |
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Revenued |
107.8 |
114.4 |
112.0 |
115.8 |
119.1 |
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TWQe adjusted |
18.1 % |
17.8 % |
17.4 % |
17.3 % |
17.3 % |
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Germany |
PCa adjusted |
7.7 |
7.6 |
7.4 |
7.5 |
7.3 |
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EWCb |
0.7 |
0.7 |
0.7 |
0.8 |
0.7 |
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TWCc |
8.3 |
8.3 |
8.2 |
8.2 |
8.0 |
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Revenued |
25.4 |
26.0 |
26.4 |
27.0 |
27.0 |
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Internationally |
PCa adjusted |
9.9 |
10.5 |
10.1 |
10.4 |
11.3 |
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EWCb |
1.5 |
1.6 |
1.2 |
1.4 |
1.3 |
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TWCc |
11.3 |
12.1 |
11.3 |
11.8 |
12.5 |
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Revenued |
82.4 |
88.5 |
85.6 |
88.8 |
92.1 |
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The Total Workforce Quota (TWQ) is the ratio of the company’s total personnel-related costs to revenue and is therefore an indicator of workforce productivity. It helps us understand and steer the proportion of internal and external personnel costs while also managing the profitability of personnel-related costs overall.
For the financial year, the TWQ at Deutsche Telekom remained unchanged at 17.3 %. Although revenue was up by 2.9 %, the Total Workforce Costs (TWC) also rose by 2.8 %. This almost parallel development with respect to revenue and TWC resulted in an overall stable TWQ.