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Engagement score in the Group

Increase in engagement level

Engagement score in the group

Scale 0-1001

 

 

 

 

 

 

Engagement score2

20203

20214

2022

2023

2024

 

Employee groups

 

 

 

 

 

 

Group

75

77

78

76

77

 

Executives

88

88

89

88

89

 

Leaders (excl. executives)

85

86

88

87

87

 

Employees (excl. leaders and executives)

75

76

77

75

76

 

 

 

 

 

 

 

 

Gender5

 

 

 

 

 

 

Female

78

79

80

79

79

 

Male

75

76

78

76

77

 

Diverse

65

63

63

59

61

 

 

 

 

 

 

 

 

Age groups

 

 

 

 

 

 

16-25

75

79

79

77

77

 

26-35

75

77

78

77

76

 

36-45

75

77

78

77

78

 

46-55

78

77

78

76

78

 

56-656

78

77

78

76

76

 

The values shown are taken respectivley from the last Pulse or Employee Survey. The last Pulse survey was conducted in November 2024.

The engagement score is the mean value calculated from all answers to the questions of the 4 topics of Mood, Employer Attractiveness, Brand Identity and Inspiration.

1

Scale changed: through 2020 scale from 1 to 5; from 2021 on, scale from 0 to 100. Values through 2020 were converted.

2

Excl. T‑Mobile US.

3

The values of 2020 are taken from the Employee Survey of the previous year.

4

Values are taken from the Employee Survey November 2021.

5

Self-disclosure in the survey.

6

Incl. > 65 years.

This year, the engagement score at Group level increased by 1 point to 77, whereby executives saw a rise of 1 percentage point compared to the previous year and, with a score of 89 points, achieved the highest engagement score. The score for managers remained unchanged at 87 points. The lowest engagement level score was achieved by the employees. However, their score of 76 points was also 1 point higher than in the previous year.

As in previous years, female and male employees continued to have comparable engagement scores, with female employees achieving a stable value of 79 points. With a score of 77 points, male employees had a slightly lower engagement score (-2 percentage points).

The results among the defined ages groups are fairly comparable. At 77 points, the score for the 16–25 age group remained stable, while the 26–35 age group decreased slightly by 1 point to 76 points. The 36–45 age group increased by 1 point to 78 points and the 46–55 age group increased by 2 points to also achieve a score of 78 points. The 56–65 age group remained stable at 76 points.

As a Group, we are determined to continuously improve these results and our employees’ working environment.