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Personnel costs and total operating costs

Personnel costs as a share of total operating costs remain stable

Personnel expenses (millions of €), share of total operating expenses (%)

millions of €

 

 

 

 

 

 

 

Breakdown of personnel costs

 

2020

2021

2022

2023

2024

 

Payroll1

Group

14,092

14,350

14,808

14,309

14,670

 

Germany

6,344

6,209

6,106

6,039

6,050

 

Internationally

7,748

8,141

8,702

8,269

8,620

 

Social security contributions and company pension scheme

Group

2,926

3,206

3,271

3,218

3,234

 

Germany

1,391

1,483

1,501

1,407

1,419

 

Internationally

1,535

1,723

1,771

1,811

1,816

 

Adjusted personnel costs

Group

17,017

17,556

18,080

17,526

17,905

 

Germany

7,735

7,692

7,607

7,446

7,468

 

Internationally

9,282

9,865

10,473

10,080

10,436

 

 

 

 

 

 

 

 

 

Personnel costs as a share of total operating expenses

 

2020

2021

2022

2023

2024

 

Adjusted operating costs

Group

61,543

66,645

69,867

66,037

67,359

 

Germany

14,486

15,763

16,316

15,902

16,367

 

Internationally

47,058

50,882

53,550

50,135

50,992

 

Adjusted personnel costs as a share of total costs

Group

27.7 %

26.3 %

25.9 %

26.5 %

26.6 %

 

Germany

53.4 %

48.8 %

46.6 %

46.8 %

45.6 %

 

Internationally

19.7 %

19.4 %

19.6 %

20.1 %

20.5 %

 

1

Values for 2020-2022 adjusted retroactively due to IFRS15 correction.

Of the EUR 17.9 billion in adjusted personnel costs, 82 percent is attributable to pay and salaries (EUR 14.7 billion), which were up 2.5 percent compared to 2023 due to the pay increases under collective agreements and one-off payments.

Social security costs and company pension schemes remain stable at EUR 3.2 billion. The schemes allow employees to supplement their statutory pensions.

The increased personnel costs are reflected in the slight rise in adjusted personnel costs as a share of total operating costs (0.1 percentage point).