Training in the Group

Learning culture at Deutsche Telekom: Digital, focused, future-oriented

In 2024, Deutsche Telekom continued its commitment to supporting a culture of continued learning and further development. Global learning offerings reached new heights, with an impressive 61,881 learning opportunities. Digital courses were prominent and, with 57,277 learning offerings, illustrated a clear change towards accessible and flexible learning. Although the number of in-person courses decreased, those offered were more specialized.

At 632,686, the number of training days remained at a high level. The average training days per employee rose to 4.8.

Building on the success of the “welearn” initiative, the learning offerings have been further aligned to meet the Group’s strategic priorities. The digital learning environment has been optimized to ensure seamless access to learning resources: The layout of the Percipio homepage, the primary entry point for all learning activities, has been revised, and additional local and segment-specific content has been integrated. In 2024, 47,000 active users regularly used Percipio. Over 2,000 employees participated in segment-related talent programs hosted on Percipio, thus demonstrating the continuous investment in the development of future managers and leaders. The alignment of the learning offerings has been further oriented towards the AI transformation: 78 AI coaching scenarios and 940 skill benchmarks were introduced to support employees in assessing and further developing their skills.

Our peer to peer learning initiative “Learning from Experts” (LEX) reached a new milestone: Over 6,500 sessions were organized during 2024, a record since it was launched in 2018. This noteworthy success emphasizes the continuing value of an informal, expert-driven knowledge exchange within the organization.

The levelUP!NextGeneration program, which provides future managers and leaders with essential skills for the digital age, also achieved record figures. With over 15,000 participations, our Explorer Journeys initiative was also excellently received and illustrated the enthusiasm for immersive learning experiences that promote personal and professional growth.

The AI Enabling Program for Deutsche Telekom employees reached a further milestone: 30,000 more people reached the next level in the field of prompting (further details are provided in the section on Digital Experts).

The continuous expansion and further development of the learning environment emphasizes Deutsche Telekom’s commitment to giving its employees the skills they require to be successful in a rapidly developing digital world.