Leadership development levelUP!

levelUP!– Deutsche Telekom’s leading platform for leadership development

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levelUP! is Deutsche Telekom’s preferred platform for leadership development and offers exclusive, ultra-modern content that addresses the most relevant leadership topics and the future challenges that Deutsche Telekom will face. With a pick-and-mix approach, leaders can create their own learning journey from a range of on-demand material and dynamic live meetings organized by leading external experts as well as prominent leaders and experts employed at Deutsche Telekom.

2024 was a year of great progress for levelUP!, with the introduction of a state-of-the-art learning management system which introduced new functions offering an improved user experience, better personalization and seamless access from various devices. This transformation made levelUP! a powerful tool that promises to provide even more effective, tailor-made, and appealing learning experiences for each and every leader at Deutsche Telekom.

The figures speak for themselves. levelUP! achieved the following in 2024:

• A growing leadership community: Welcoming over 1,300 executives and in excess of 9,400 non-executives, resulting in over 10,700 leaders being addressed
• Impressive learning effect: Hosting of 258 live meetings with more than 10,000 booked spots, resulting in an impressive Customer Satisfaction Index (CSI) of 8.6 and a Net Promoter Score (NPS) of 49 percent
• The flagship initiative was the introduction of the new leadership anchor, in particular:
  #TeamTogetherTeamApart – 953 participants engaged
  #WeWontStop – 1,038 participants inspired
  #KundenZuFansMachen (Turn Customers into Fans) – 1,355 participants connected
• Personalized growth support: Over 1,000 hours of coaching made available, to provide leaders with personalized support and advance their development
• AI-controlled learning: 800 people working hard in the AI HUB to help leaders to develop and navigate their way around the AI environment
• First-hand customer and market experience: Enabling 440 bookings for XDays to give leaders direct contact with external Deutsche Telekom customers and enable valuable insight to be gathered
• Successful events such as the Online Anchor Day and the live levelUP! roadshows

With over 120,000 visits and in excess of 379,000 page visits, levelUP! has become an indispensable resource for leaders at Deutsche Telekom.