Total workforce costs

Stable total workforce costs in Germany

Total Workforce Management (TWM) offers a comprehensive view of Deutsche Telekom’s HR management. Alongside our internal workforce and associated costs (internal workforce costs, IWC), TWM also takes the external workforce, e.g. consultants, freelancers as well as temporary and leased staff, into account. This holistic approach is crucial for long-term personnel planning, both in qualitative and quantitative terms.

Total Workforce Costs (TWC) play a key role in managing our personnel costs. TWC includes the costs associated with employing internal and external staff, to give a comprehensive view of our total personnel costs.

Total workforce costs for the Group rose by EUR 0.5 billion to EUR 20 billion year-on-year. In Germany, the IWC rose by EUR 0.1 billion and, internationally, these costs increased by EUR 0.3 billion. The costs of consultants and freelancers increased internationally by EUR 0.1 billion.