Rising engagement values with a record participation rate

More than 107,000 employees took part in our pulse survey in November 2024. This represents a participation response rate of 80 percent, up by 3 percentage points compared to the previous year, and is the highest total for pulse surveys since 2015.

Year-on-year, the engagement value rose by 1 point to 77 out of 100 points. Three of the engagement questions recorded a positive trend: Brand Identity rose by 1 percentage point to 83 percent, Mood increased by 2 percentage points to 80 percent, and Employer Attractiveness climbed 2 percentage points to 75 percent. Inspiration remained stable at 72 percent.

The best results were achieved in the categories No Discrimination (92 percent) and Code of Conduct (91 percent). The poorest results were Career Development (58 percent) and Well-being (60 percent).

Two open questions were also asked in the November 2024 Pulse Survey. The question on Engagement⁵ attracted 39,685 comments, which primarily related to payment, benefits and leadership. The question on Career Development⁶ received 18,216 comments, which primarily related to growth, development and leadership.