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Training in the Group

Continuing focus on digital skills

Training in the Group (2019-2023) (bar chart)

 

 

 

 

 

 

 

Training1 through global Learning Management System (LMS)

2019

2020

2021

2022

2023

 

No. of courses

20,895

22,470

43,772

43,060

47,005

 

No. of digital courses

12,444

15,200

36,251

36,605

41,268

 

No. of attendance courses2

8,451

7,270

7,521

6,455

5,737

 

No. of training days

659,615

486,598

663,085

631,308

635,932

 

⌀ training days per employee (in FTE)

4.5

3.4

4.6

4.5

4.6

 

No. of digital training days

303,924

329,291

592,221

501,580

462,538

 

⌀ digital training days per employee (in FTE)

2.1

2.3

4.1

3.6

3.4

 

Digital learning quota3

46 %

69 %

89 %

79 %

73 %

 

1

Excluding T‑Mobile US.

2

Including mixed, telephone and unassigned learning opportunities.

3

Proportion of digital learning in 2023.

In 2023, Deutsche Telekom updated its learning culture initiative “welearn” (formerly “youlearn”) launched in 2019, dovetailing it more effectively with the Group’s strategic goals. Under the motto “Time to focus on tech and digital skills,” the “welearn” initiative successfully promoted the acquisition of technical and digital skills: 52 percent of the 3.8 million learning hours invested by employees in Germany and the European NatCos were spent on developing technical and digital skills. Deutsche Telekom has consolidated its digital learning concept and achieved an impressive 73 percent take-up of its digital learning offerings. Through our smart learning platform Percipio, also known as the “Netflix of learning,” and the integration of providers like Coursera delivering content from highly respected universities, more than 164,000 employees enjoy access to an extensive range of contemporary, digital learning resources. In addition, the employee initiative “Learning from Experts” (LEX), launched in 2018, has since become the largest peer-to-peer learning community at Deutsche Telekom with an emphasis on informal learning. Experts shared their knowledge with other colleagues in over 5,650 online sessions in 2023.