Agreement rates down, especially at national level

Once again, more than 100,000 employees responded to our recent pulse survey in November 2023, a response rate of 77 percent.

Year-on-year, the agreement rate regarding the mood in Germany declined by 5 percentage points, to 76 percent, while the global figure was up 1 percent, to 82 percent. On the national level, most of the rates indicated a decrease, whereas internationally they remained largely stable or increased slightly.

Analyses found that Culture of Trust, Career Development, Recognition, and Team Attractiveness are the top drivers of engagement. Meanwhile, the highest scores were recorded for Goals, Code of Conduct, and No Discrimination & Safe Space. Career Development, Recognition, and Collaboration continue to trail behind, with only Recognition showing a slight year-on-year increase.

This year, we asked four open questions. The question on Engagement³ elicited 39,000 comments, most of which related to matters of recognition and leadership. The question on Career Development⁴ elicited 15,000 comments, primarily relating to performance and development. The question on the Culture of Trust⁵ received 11,000 comments, in particular about management or the management level. Finally, the question on Team Attractiveness⁶ received a total of 10,950 comments, most of which concerned coworkers and collaboration.