Headcount development
The Group’s headcount fell by 3.4 % compared with the end of the prior year. In our Germany operating segment, the number of employees increased by 1.2 % against year-end 2022, mainly due to the transfer of employees of Multimedia Solutions (MMS) from the Systems Solutions operating segment. The total number of full-time equivalent employees in the United States operating segment decreased by 6.6 % compared with the end of 2022, primarily due to the workforce reduction program implemented in the third quarter of 2023. In our Europe operating segment, the headcount was down by 3.4 % compared with the end of the prior year, in particular in Slovakia, Poland, and Greece. The headcount in our Systems Solutions operating segment was down 5.0 % against year-end 2022, mainly due to the transfer of MMS into the Germany operating segment. In the Group Development operating segment, the sharp year-on-year decrease in headcount of 87.0 % was mainly due to the sale of GD Towers as of February 1, 2023. The headcount in the Group Headquarters & Group Services segment was down 0.9 % compared with the end of 2022, mainly due to the continued staff restructuring measures at Vivento. This decrease was offset by the increase in the number of employees in the Technology and Innovation Board of Management department.
Workforce statistics
|
|
|
|
|
|
|
||||
|
|
Dec. 31, 2023 |
Dec. 31, 2022 |
Change |
Change |
Dec. 31, 2021 |
||||
|---|---|---|---|---|---|---|---|---|---|---|
FTEs in the Group |
|
199,652 |
206,759 |
(7,107) |
(3.4) |
216,528 |
||||
Of which: Deutsche Telekom AG |
|
10,789 |
12,302 |
(1,513) |
(12.3) |
13,897 |
||||
Of which: civil servants (in Germany, with an active service relationship) |
|
6,891 |
8,381 |
(1,490) |
(17.8) |
9,653 |
||||
Germany operating segment |
|
59,709 |
59,014 |
695 |
1.2 |
61,768 |
||||
United States operating segment |
|
62,677 |
67,088 |
(4,411) |
(6.6) |
71,094 |
||||
Europe operating segment |
|
32,932 |
34,083 |
(1,151) |
(3.4) |
35,319 |
||||
Systems Solutions operating segment |
|
26,036 |
27,392 |
(1,356) |
(5.0) |
26,175 |
||||
Group Development operating segment |
|
108 |
828 |
(720) |
(87.0) |
2,674 |
||||
Of which: GD Towers |
|
0 |
762 |
(762) |
(100.0) |
775 |
||||
Group Headquarters & Group Services |
|
18,190 |
18,353 |
(163) |
(0.9) |
19,498 |
||||
Breakdown by geographic area |
|
|
|
|
|
|
||||
Germany |
|
78,600 |
81,469 |
(2,869) |
(3.5) |
85,160 |
||||
International |
|
121,052 |
125,290 |
(4,238) |
(3.4) |
131,368 |
||||
Of which: other EU member states |
|
48,305 |
48,144 |
161 |
0.3 |
50,005 |
||||
Of which: rest of Europe |
|
2,174 |
2,087 |
87 |
4.2 |
2,066 |
||||
Of which: North America |
|
62,902 |
67,312 |
(4,410) |
(6.6) |
71,337 |
||||
Of which: rest of world |
|
7,672 |
7,747 |
(75) |
(1.0) |
7,960 |
||||
Natural attritiona |
% |
4.6 |
5.9 |
(1.3) |
(22.0) |
5.2 |
||||
Of which: Germany |
% |
2.5 |
2.5 |
0.0 |
0.0 |
2.1 |
||||
Of which: international |
% |
7.4 |
10.7 |
(3.3) |
(30.8) |
9.3 |
||||
Productivity trendb |
|
|
|
|
|
|
||||
Net revenue per employee |
thousands of € |
547 |
542 |
5 |
0.9 |
488 |
||||
|
||||||||||
millions of € |
|
|
|
|
|
|
||
|
|
2023 |
2022 |
Change |
Change |
2021 |
||
|---|---|---|---|---|---|---|---|---|
Personnel costs in the Group |
|
19,083 |
19,446 |
(363) |
(1.9) |
18,463 |
||
Of which: Germany |
|
8,201 |
8,389 |
(188) |
(2.2) |
8,461 |
||
Of which: international |
|
10,882 |
11,057 |
(175) |
(1.6) |
10,002 |
||
Special factorsa |
|
1,557 |
1,367 |
190 |
13.9 |
906 |
||
Personnel costs in the Group (adjusted for special factors) |
|
17,526 |
18,080 |
(554) |
(3.1) |
17,556 |
||
Net revenue |
|
111,985 |
114,413 |
(2,428) |
(2.1) |
107,811 |
||
Adjusted personnel cost ratio |
% |
15.7 |
15.8 |
|
|
16.3 |
||
Personnel costs at Deutsche Telekom AG under German GAAP |
|
1,964 |
1,936 |
28 |
1.4 |
2,176 |
||
|
||||||||