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38 Segment reporting

Deutsche Telekom reports on five operating segments, as well as on the Group Headquarters & Group Services segment. Three operating segments are distinguished by region (Germany, United States, Europe), one by customers and products (Systems Solutions), and another by tasks (Group Development). For three operating segments, business activities are assigned by customer and product (Germany, Systems Solutions, United States), while one operating segment allocates its activities on a regional basis (Europe) and another allocates them by equity investment (Group Development).

The Germany operating segment comprises all fixed-network and mobile business activities for consumers and business customers, including separate sales entities in Germany to allow a customer-centric sales approach. The Wholesale business delivers wholesale telecommunication services for third-party telecommunications companies. Build-out of the mobile and fixed networks in Germany is managed by the Technology business unit.

The United States operating segment combines all mobile activities in the U.S. market. T‑Mobile US offers services, terminal equipment, and accessories for consumers. In addition, the company sells devices to dealers and other third-party distributors for resale. In addition to wireless communications services, T‑Mobile US also provides complementary products, including high-speed internet, device protection, and wireline communication services.

The Europe operating segment comprises all fixed-network and mobile operations of the national companies in Greece, Hungary, Poland, the Czech Republic, Croatia, Slovakia, Austria, North Macedonia, and Montenegro. In Romania, Deutsche Telekom is focused on mobile operations. Besides traditional B2C fixed-network and mobile business, most of the national companies also offer ICT solutions for business customers.

The Systems Solutions operating segment offers a product and solution portfolio focused on business customers under the T‑Systems brand. With its offerings for advisory services, cloud computing, and digitalization solutions, T‑Systems addresses growth areas in the IT market. Data sovereignty and security solutions are at the core of the product options, supplemented with strategic partnerships. The services penetrate deep into the value chains of selected industries (automotive, healthcare, public sector, and transportation).

The goal of the Group Development operating segment is to actively manage entities and equity investments to grow their value. In this context, 51.0 % of the shares in the cell tower business companies in Germany and Austria (GD tower companies) were sold on February 1, 2023. The investment management group Deutsche Telekom Capital Partners; Comfort Charge, which is a provider of e-mobility charging infrastructure; and the Group functions of Mergers & Acquisitions and strategic Portfolio Management are also assigned to Group Development.

The Group Headquarters & Group Services segment comprises all Group units that cannot be allocated directly to one of the operating segments, as well as the Board of Management department for Technology and Innovation. Group Headquarters defines strategic aims for the Group, ensures they are met, and becomes directly involved in selected Group projects. Group Services provides services to the entire Group; in addition to typical services provided by Deutsche Telekom Services Europe, such as financial accounting, human resources services, and operational procurement, Group Services also includes the placement services of personnel services provider Vivento. Further units are Group Supply Services (GSUS) for real estate management and strategic procurement, and MobilitySolutions, which is a full-service provider for fleet management and mobility services.

Changes to the segment and organizational structure in 2023

As a result of the agreement concluded on July 13, 2022, the GD tower companies, which operated the cell tower business in Germany and Austria in the Group Development operating segment, had been recognized as a discontinued operation in the consolidated financial statements from the third quarter of 2022 until their sale effective February 1, 2023. The consolidated income statement was adjusted with retrospective effect in the comparative periods.

On September 6, 2022, T‑Mobile US reached an agreement with Cogent Infrastructure (Cogent) on the sale of T‑Mobile US’ fiber-optic based Wireline Business. The transaction was consummated on May 1, 2023.

For further information on the business transactions, please refer to the section “Changes in the composition of the Group and other transactions” under “Summary of accounting policies.”

T‑Systems International GmbH transferred all obligations from the company pension scheme vis-à-vis former employees and current beneficiaries, and the proportion of plan assets endowed for these obligations, to Deutsche Telekom AG with retroactive effect from January 1, 2023 by way of a spin-off under the law governing corporate reorganizations. Under this spin-off, net segment liabilities totaling EUR 0.1 billion were transferred from the Systems Solutions operating segment to the Group Headquarters & Group Services segment. Prior-year comparatives were not adjusted retrospectively.

The business segments presented are reviewed at regular intervals by the Deutsche Telekom Board of Management in terms of the allocation of resources and their earnings performance.

The measurement principles for Deutsche Telekom’s segment reporting structure are based primarily on the IFRSs adopted in the consolidated financial statements. Deutsche Telekom evaluates the segments’ performance based on revenue and profit/loss from operations (EBIT), among other factors. Revenue generated and goods and services exchanged between segments are calculated on the basis of market prices. Services provided by Deutsche Telekom IT are generally charged at cost. Development services are not charged, but capitalized at segment level in accordance with the internal control logic. In accordance with the segments’ control logic, intragroup leases are not capitalized by the lessee, but instead recognized as periodic expenses. In accordance with the Company’s own principles of segment management, when loans with embedded derivatives are granted internally to Group entities, the derivative component is recognized separately also in the creditor company’s financial statements and measured at fair value through profit or loss. Segment assets and liabilities include all assets and liabilities that are carried in the financial statements prepared by the segments and included in the consolidated financial statements. Segment investments include additions to intangible assets, property, plant and equipment, and right-of-use assets. Where entities accounted for using the equity method are directly allocable to a segment, their shares of profit or loss after income taxes and their carrying amounts are reported in that segment’s accounts. All of the performance indicators shown in the following tables are presented exclusively from the segments’ perspective: The effects of intersegment transactions are eliminated and presented in aggregate form in the reconciliation line.

The following table shows the performance indicators used by Deutsche Telekom to evaluate the operating segments’ performance as well as additional segment-related indicators:

millions of €

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net revenue

Inter­segment revenue

Total revenue

Profit (loss) from operations (EBIT)

Depreciation and amortization

Impairment losses

Interest income

Interest expense

Share of profit (loss) of associates and joint ventures accounted for using the equity method

Income taxes

Segment assets

Segment liabilities

Segment investments

Investments accounted for using the equity method

Net cash from operating activities

Net cash used in/from investing activities

Of which: cash capexa

Net cash used in/from financing activities

Average number of employees

Germany

2023

24,520

667

25,187

6,073

(4,211)

(9)

280

(685)

(147)

(7)

52,637

38,645

6,982

364

10,289

(4,585)

(4,587)

(6,181)

60,468

2022

23,912

593

24,505

7,006

(4,005)

(14)

32

(372)

(516)

(7)

49,366

33,167

4,995

511

9,424

(1,940)

(4,399)

(7,521)

60,443

2021

23,391

659

24,050

4,956

(4,006)

(15)

4

(350)

(15)

(5)

46,535

33,188

4,450

33

8,615

(4,214)

(4,119)

434

63,174

United States

2023

72,431

5

72,436

14,487

(15,513)

(38)

273

(4,526)

29

(2,550)

203,435

138,491

12,846

384

25,206

(9,869)

(10,053)

(14,849)

66,446

2022

75,429

7

75,436

7,470

(18,371)

(866)

75

(4,438)

24

(409)

215,581

143,900

28,446

368

23,569

(16,165)

(16,340)

(8,978)

69,056

2021

67,789

2

67,791

7,217

(18,292)

(46)

16

(3,776)

8

(325)

196,781

129,522

25,035

323

19,663

(19,816)

(18,594)

(3,042)

70,793

Europe

2023

11,586

204

11,790

1,973

(2,500)

(23)

60

(200)

(6)

(332)

24,237

8,801

2,970

42

3,801

(1,951)

(2,049)

(1,905)

33,430

2022

10,944

214

11,158

1,724

(2,444)

(128)

27

(130)

(18)

(379)

23,449

8,202

2,469

36

3,775

(1,639)

(1,872)

(2,485)

34,621

2021

11,074

220

11,294

1,814

(2,561)

(15)

21

(137)

0

(425)

24,135

8,284

2,570

54

3,739

28

(1,905)

(3,776)

38,404

Systems Solutions

2023

3,258

638

3,896

(71)

(218)

(126)

152

(155)

(2)

(41)

4,016

2,972

306

22

299

(395)

(210)

107

25,927

2022

3,106

705

3,811

(110)

(228)

(111)

35

(52)

(2)

(50)

4,087

3,240

261

23

117

(226)

(221)

284

26,643

2021

3,032

727

3,759

(247)

(243)

(178)

9

(25)

(1)

(40)

3,993

3,503

326

23

158

(138)

(235)

96

25,878

Group Development

2023

32

83

115

13,217

(2)

0

220

(62)

(2,640)

(21)

11,237

3,879

7

3,777

381

53

(24)

658

166

2022

828

880

1,708

1,911

(195)

0

6

(74)

(30)

(50)

6,444

8,572

318

365

756

(3,887)

(343)

(1,770)

1,289

2021

2,333

832

3,165

1,084

(706)

0

2

(280)

(66)

(45)

10,700

6,587

1,303

491

1,356

(809)

(572)

(635)

2,721

Group Headquarters & Group Services

2023

158

2,147

2,305

(1,874)

(1,326)

(26)

1,265

(2,356)

0

31

40,096

51,607

1,135

15

7,755

(1,433)

(969)

(5,863)

18,419

2022

193

2,214

2,407

(1,837)

(1,439)

(37)

868

(1,311)

20

(1,324)

40,522

55,067

1,165

15

7,981

964

(973)

(4,180)

19,183

2021

193

2,322

2,515

(1,764)

(1,434)

(30)

1,204

(1,287)

(27)

(977)

38,851

58,470

1,116

14

4,058

(3,922)

(1,007)

(7,805)

19,870

Total from continuing operations and the discontinued operation

2023

111,985

3,744

115,729

33,805

(23,770)

(222)

2,250

(7,984)

(2,766)

(2,920)

335,658

244,395

24,246

4,604

47,731

(18,180)

(17,892)

(28,033)

204,856

2022

114,413

4,612

119,025

16,164

(26,682)

(1,156)

1,043

(6,377)

(522)

(2,219)

339,449

252,148

37,654

1,318

45,622

(22,893)

(24,148)

(24,650)

211,236

2021

107,811

4,763

112,574

13,060

(27,242)

(284)

1,256

(5,855)

(101)

(1,817)

320,995

239,554

34,800

938

37,589

(28,871)

(26,432)

(14,728)

220,840

Reconciliation

2023

0

(3,744)

(3,744)

(3)

16

1

(1,389)

1,391

0

(44)

(45,353)

(45,327)

(26)

1

(10,433)

7,967

26

2,499

0

2022

0

(4,612)

(4,612)

(5)

11

0

(662)

662

0

(2)

(40,859)

(40,878)

(174)

0

(9,803)

587

34

9,212

0

2021

0

(4,763)

(4,763)

(3)

45

0

(805)

803

(1)

2

(39,368)

(39,395)

(75)

0

(5,418)

1,468

66

3,949

0

Consolidated total from continuing operations and the discontinued operation

2023

111,985

0

111,985

33,802

(23,754)

(221)

861

(6,593)

(2,766)

(2,964)

290,305

199,068

24,220

4,605

37,298

(10,213)

(17,866)

(25,534)

204,856

2022

114,413

0

114,413

16,159

(26,671)

(1,156)

381

(5,715)

(522)

(2,221)

298,590

211,270

37,480

1,318

35,819

(22,306)

(24,114)

(15,438)

211,236

2021

107,811

0

107,811

13,057

(27,197)

(284)

451

(5,052)

(102)

(1,815)

281,627

200,159

34,725

938

32,171

(27,403)

(26,366)

(10,779)

220,840

Discontinued operation

2023

(15)

(84)

(99)

(13,004)

0

0

9

4

0

(708)

n.a.

n.a.

n.a.

n.a.

n.a.

n.a.

n.a.

n.a.

n.a.

2022

(216)

(938)

(1,154)

(745)

192

0

6

36

(2)

284

n.a.

n.a.

n.a.

n.a.

n.a.

n.a.

n.a.

n.a.

n.a.

2021

(201)

(887)

(1,088)

(477)

391

0

160

25

0

83

n.a.

n.a.

n.a.

n.a.

n.a.

n.a.

n.a.

n.a.

n.a.

Reconciliation

2023

0

84

84

0

0

0

0

1

0

0

n.a.

n.a.

n.a.

n.a.

n.a.

n.a.

n.a.

n.a.

n.a.

2022

0

938

938

0

0

0

0

0

0

0

n.a.

n.a.

n.a.

n.a.

n.a.

n.a.

n.a.

n.a.

n.a.

2021

0

887

887

0

0

0

0

0

0

0

n.a.

n.a.

n.a.

n.a.

n.a.

n.a.

n.a.

n.a.

n.a.

Group total

2023

111,970

0

111,970

20,798

(23,754)

(221)

870

(6,588)

(2,766)

(3,672)

290,305

199,068

24,220

4,605

37,298

(10,213)

(17,866)

(25,534)

204,856

2022

114,197

0

114,197

15,414

(26,479)

(1,156)

387

(5,679)

(524)

(1,937)

298,590

211,270

37,480

1,318

35,819

(22,306)

(24,114)

(15,438)

211,236

2021

107,610

0

107,610

12,580

(26,806)

(284)

611

(5,027)

(102)

(1,732)

281,627

200,159

34,725

938

32,171

(27,403)

(26,366)

(10,779)

220,840

a

Cash outflows for investments in intangible assets (excluding goodwill) and property, plant and equipment, as shown in the statement of cash flows.

Information on geographic areas. The Group’s non-current assets and net revenue are shown by region: Germany, Europe (excluding Germany), North America, and other countries. The North America region comprises the United States and Canada. The Europe (excluding Germany) region covers the entire European Union (excluding Germany) and the other countries in Europe. Other countries include all countries that are not Germany or in Europe (excluding Germany) or North America. Non-current assets are allocated to the regions according to the location of the assets in question. Non-current assets encompass intangible assets; property, plant and equipment; right-of-use assets; capitalized contract costs; investments accounted for using the equity method; as well as other non-current assets. Net revenue is allocated according to the location of the respective customers’ operations.

millions of €

 

 

 

 

 

 

 

Non-current assets

Net revenue

 

 

 

 

 

 

 

 

Dec. 31, 2023

Dec. 31, 2022

Dec. 31, 2021

2023

2022

2021

Germany

47,033

41,257

42,928

25,721

25,057

24,550

International

196,367

204,829

187,158

86,249

89,140

83,061

Europe (excluding Germany)

19,083

18,412

19,941

13,371

13,202

14,810

North America

177,217

186,340

167,122

72,386

75,406

67,795

Other countries

68

76

95

492

532

456

Group

243,401

246,086

230,086

111,970

114,197

107,610

For information on products and services, please refer to Note 20 “Net revenue.”

Cloud computing
Refers to the dynamic provision of infrastructure, software, or platform services online. Apart from a high level of automation and virtualization, the services provided have to be multi-client-capable and include standardized hardware and software. Customers source these services on demand and pay based on actual usage. The communication infrastructure may be the internet (public cloud), a corporate network (private cloud), or a mix of the two (hybrid cloud). Dynamic Services is a T-Systems product for the flexible procurement of ICT resources and services.
Glossary
ICT – Information and Communication Technology
Information and Communication Technology
Glossary
Wholesale
Refers to the business of selling services to telecommunications companies which sell them to their own retail customers either directly or after further processing.
Glossary