25 Average number of employees and personnel costs
|
|
|
|
|
|
|
2023 |
2022 |
2021 |
|---|---|---|---|---|
Group (total) |
|
204,856 |
211,236 |
220,840 |
Of which: discontinued operation |
|
65 |
760 |
771 |
Germany |
|
80,112 |
83,406 |
87,276 |
International |
|
124,744 |
127,830 |
133,564 |
Non-civil servants |
|
197,289 |
202,346 |
210,791 |
Civil servants (domestic, active service relationship) |
|
7,567 |
8,891 |
10,049 |
Trainees and students on cooperative degree courses |
|
4,908 |
5,251 |
5,375 |
Personnel costs |
millions of € |
19,077 |
19,371 |
18,394 |
Of which: wages and salaries |
millions of € |
15,787 |
16,052 |
15,159 |
Of which: social security contributions and pension benefit costs |
millions of € |
3,290 |
3,319 |
3,235 |
The average headcount decreased by 3.0 % compared with the prior year. It decreased in Germany by 3.9 % due in particular to the sale of the GD tower companies as of February 1, 2023, as well as efficiency enhancement measures and the take-up of socially responsible instruments in connection with staff restructuring in the Germany operating segment and in the Group Headquarters & Group Services segment. The average headcount outside of Germany also decreased by 2.4 %, mainly due to the program to reduce the workforce in the United States, which was implemented in the third quarter of 2023. In Europe, we continued to drive forward the socially responsible staff restructuring. The sale of T‑Mobile Netherlands as of March 31, 2022 also continued to have an impact. Increased recruitment in the Systems Solutions operating segment had an offsetting effect.
Personnel costs decreased by EUR 0.3 billion year-on-year to EUR 19.1 billion, mainly driven by the United States operating segment, due to the lower headcount, offset by higher restructuring expenses and exchange rate effects. In the Germany and Europe operating segments and in the Group Headquarters & Group Services segment, lower headcounts resulted in a reduction in personnel costs. The agreed salary increases from the collective agreements concluded in 2022 and 2023 in Germany and abroad had an offsetting effect.