Logo

Topic filter

Show results

Results

36 Segment reporting

Deutsche Telekom reports on five operating segments, as well as on the Group Headquarters & Group Services segment. Three operating segments are distinguished by region (Germany, United States, Europe), one by customers and products (Systems Solutions), and another by tasks (Group Development). For three operating segments, business activities are assigned by customer and product (Germany, Systems Solutions, United States), while one operating segment allocates its activities on a regional basis (Europe) and another allocates them by equity investment (Group Development).

The Germany operating segment comprises all fixed-network and mobile business activities for consumers and business customers, including separate sales entities in Germany to allow a customer-centric sales approach. Another focus is on the wholesale business to provide telecommunications services for carriers. Build-out of the mobile and fixed networks is managed by the Technology business unit in this segment. Consistent with our efforts to implement our Group strategy pillar “Lead in business productivity,” the business-to-business (B2B) telecommunications services were realigned in the course of 2020. To this end, TC Services and Classified ICT (with the exception of a few activities in the area of Classified IT project business), portfolio units previously assigned to the Systems Solutions operating segment, as well as Telekom Global Carrier (TGC) and Network Infrastructure, (NWI) – which were previously reported under the Europe operating segment and the Group Headquarters & Group Services segment and which together form the business area designated as Deutsche Telekom Global Carrier (DTGC) – have been combined under the Germany operating segment. Since the start of the third quarter of 2020, the management of the Deutsche Telekom Group and hence also the reporting structure have both been based on this new segment allocation. Prior-year comparatives in the segments affected have been adjusted retrospectively in segment reporting.

The United States operating segment combines all mobile activities in the U.S. market. T‑Mobile US offers services, terminal equipment, and accessories for consumers. In addition, the company sells devices to dealers and other third-party distributors for resale. In addition to wireless communications services, T‑Mobile US also provides complementary products, including device protection, high-speed internet, and wireline communication services. The business combination of T‑Mobile US and Sprint was completed on April 1, 2020, forming the all-new, larger T‑Mobile US. On July 1, 2021, T‑Mobile US acquired assets and liabilities from Shentel that are directly associated with the wireless telecommunications operation of Shentel.

The Europe operating segment comprises all fixed-network and mobile operations of the national companies in Greece, Hungary, Poland, the Czech Republic, Croatia, Slovakia, Austria, North Macedonia, and Montenegro. With the approval of the responsible authorities, on September 30, 2021 OTE consummated the sale of its 54 % stake in Telekom Romania Communications to Orange Romania. Thus Deutsche Telekom is focusing on mobile operations in Romania. The national company in Albania was sold as of May 7, 2019. In addition to consumer business, most of the national companies also offer ICT solutions for business customers.

The Systems Solutions operating segment offers business customers a focused product and solution portfolio under the T‑Systems brand. With its horizontal offerings for advisory services, cloud computing, and digitalization solutions, T‑Systems addresses the growth areas in the information technology market. Data sovereignty and security solutions are at the core of the product options, supplemented with strategic partnerships. Focused vertical offerings penetrate deep into the value chains of selected industries (automotive, healthcare, public sector, and transportation).

The goal of the Group Development operating segment is to actively manage entities and equity investments to grow their value. This approach led to the creation of GD Towers within the Group Development segment. Following the sale of the Dutch cell tower business in the reporting year, GD Towers has exclusively looked after the German and Austrian cell tower businesses since the second quarter of 2021. Following the integration of Tele2 Netherlands as of the start of 2019, the Dutch MVNO and SIM provider, Simpel, was taken over effective December 1, 2020. The investment management group DTCP; Comfort Charge, which is a provider of e-mobility charging infrastructure; and the Group functions of Mergers & Acquisitions and Strategic Portfolio Management are also assigned to Group Development. The stake in Ströer SE & Co. KGaA was transferred to Deutsche Telekom Trust e.V. in August 2019 as plan assets to cover Deutsche Telekom’s existing pension obligations.

The Group Headquarters & Group Services segment comprises all Group units that cannot be allocated directly to one of the operating segments and also reports on the Board of Management department Technology and Innovation. It unites the cross-segment functions of technology, innovation, IT, and Security of the Germany, Europe, and Systems Solutions operating segments. Group Headquarters defines strategic aims for the Group, ensures they are met, and becomes directly involved in selected Group projects. Group Services provides services to the entire Group; in addition to typical services provided by Deutsche Telekom Services Europe, such as financial accounting, human resources services, and operational procurement, Group Services also includes the placement services of personnel services provider Vivento. Further units are Group Supply Services (GSUS) for real estate management and strategic procurement, and MobilitySolutions, which is a full-service provider for fleet management and mobility services.

Changes to the segment and organizational structure in 2021. Effective January 1, 2021, Deutsche Telekom reassigned the responsibility for business and profit and loss for Deutsche Telekom IoT GmbH from the Systems Solutions operating segment to the business customer unit in the Germany operating segment. The subsidiary Deutsche Telekom IoT GmbH is responsible for the IoT business of Deutsche Telekom. Prior-year comparatives in both segments were adjusted retrospectively. As of January 1, 2021, Deutsche Telekom transferred the Austrian cell tower business from the Europe operating segment to GD Towers in the Group Development operating segment. Prior-year comparatives in both of the segments affected have not been adjusted retrospectively. As of January 1, 2021, DT IT Russia, DT IT Slovakia, and DT IT Hungary were reassigned from the Germany operating segment to the Group Headquarters & Group Services segment. Prior-year comparatives in both of the segments affected have not been adjusted retrospectively.

For further information, please refer to the section “Changes in the composition of the Group and other transactions” under “Summary of accounting policies.”

The business segments presented are reviewed at regular intervals by the Deutsche Telekom Board of Management in terms of the allocation of resources and their earnings performance.

The measurement principles for Deutsche Telekom’s segment reporting structure are based primarily on the IFRSs adopted in the consolidated financial statements. Deutsche Telekom evaluates the segments’ performance based on revenue and profit or loss from operations (EBIT), among other factors. Revenue generated and goods and services exchanged between segments are calculated on the basis of market prices. Services provided by Deutsche Telekom IT are generally charged at cost. Development services are not charged, but capitalized at segment level in accordance with the internal control logic. In accordance with the segments’ control logic, intragroup leases are not capitalized by the lessee, but instead recognized as periodic expenses. Segment assets and liabilities include all assets and liabilities that are carried in the financial statements prepared by the segments and included in the consolidated financial statements. Segment investments include additions to intangible assets, property, plant and equipment, and right-of-use assets. Where entities accounted for using the equity method are directly allocable to a segment, their shares of profit or loss after income taxes and their carrying amounts are reported in that segment’s accounts. All of the performance indicators shown in the following tables are presented exclusively from the segments’ perspective: The effects of intersegment transactions are eliminated and presented in aggregate form in the reconciliation line. The following table shows the performance indicators used by Deutsche Telekom to evaluate the operating segments’ performance as well as additional segment-related indicators:

millions of €

 

 

 

 

 

 

 

 

 

 

 

Net revenue

Intersegment revenue

Total revenue

Profit (loss) from operations (EBIT)

Depreciation and amortization

Impairment losses

Interest income

Interest expense

Germany

2021

23,577

587

24,164

4,951

(4,003)

(14)

4

(350)

2020

23,019

771

23,790

3,970

(4,453)

(58)

4

(283)

2019

22,947

803

23,750

4,238

(4,362)

(6)

6

(209)

United States

2021

68,357

2

68,359

7,217

(18,292)

(46)

16

(3,776)

2020

61,206

2

61,208

9,187

(15,574)

(91)

24

(3,384)

2019

40,418

2

40,420

5,488

(7,777)

0

19

(1,623)

Europe

2021

11,163

221

11,384

1,814

(2,561)

(15)

21

(137)

2020

11,139

196

11,335

1,278

(2,648)

(227)

23

(189)

2019

11,395

192

11,587

1,109

(2,773)

(341)

29

(251)

Systems Solutions

2021

3,171

848

4,019

(242)

(245)

(180)

9

(25)

2020

3,237

922

4,159

(534)

(343)

(377)

7

(26)

2019

3,418

993

4,411

(336)

(425)

(28)

11

(25)

Group Development

2021

2,333

832

3,165

1,084

(706)

0

2

(280)

2020

2,202

681

2,883

562

(780)

0

1

(271)

2019

2,158

639

2,797

615

(812)

0

0

(140)

Group Headquarters & Group Services

2021

193

2,322

2,515

(1,764)

(1,434)

(30)

1,204

(1,287)

2020

196

2,360

2,556

(1,655)

(1,259)

(45)

1,237

(1,364)

2019

195

2,432

2,627

(1,631)

(1,141)

(2)

1,330

(1,510)

Total

2021

108,794

4,812

113,606

13,060

(27,241)

(285)

1,256

(5,855)

2020

100,999

4,932

105,931

12,808

(25,057)

(798)

1,296

(5,517)

2019

80,531

5,061

85,592

9,483

(17,290)

(377)

1,395

(3,758)

Reconciliation

2021

0

(4,812)

(4,812)

(3)

44

1

(805)

803

2020

0

(4,932)

(4,932)

(4)

26

0

(882)

879

2019

0

(5,061)

(5,061)

(26)

24

(19)

(1,047)

1,046

Group

2021

108,794

0

108,794

13,057

(27,197)

(284)

451

(5,052)

2020

100,999

0

100,999

12,804

(25,031)

(798)

414

(4,638)

2019

80,531

0

80,531

9,457

(17,266)

(396)

348

(2,712)

millions of €

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Share of profit (loss) of associates and joint ventures accounted for using the equity method

Income taxes

Segment assets

Segment liabilities

Segment investments

Investments accounted for using the equity method

Net cash from operating activities

Net cash used in/from investing activities

Of which: cash capexa

Net cash used in/from financing activities

Average number of employeesb

Germany

2021

(15)

(5)

46,407

33,071

4,448

33

8,592

(4,208)

(4,116)

431

61,575

2020

(6)

(6)

45,114

32,725

4,302

34

8,057

(4,214)

(4,191)

(4,098)

67,831

2019

0

(5)

44,352

32,299

6,363

12

7,633

(4,648)

(4,447)

7,175

70,686

United States

2021

8

(325)

196,781

129,522

25,035

323

19,663

(19,816)

(18,594)

(3,042)

70,793

2020

13

(1,292)

176,765

117,681

26,735

296

13,501

(14,001)

(10,394)

8,469

65,015

2019

116

(1,224)

84,413

54,087

11,413

289

11,438

(6,997)

(6,369)

(4,135)

46,544

Europe

2021

0

(425)

24,135

8,284

2,570

54

3,739

28

(1,905)

(3,776)

38,404

2020

0

(210)

27,034

9,172

2,911

54

3,725

(3,244)

(2,216)

(655)

42,359

2019

1

(258)

26,878

10,527

2,415

59

3,503

(1,741)

(1,816)

(1,748)

45,895

Systems Solutions

2021

(1)

(40)

4,120

3,619

328

23

182

(143)

(237)

99

27,476

2020

1

(32)

4,094

3,754

319

23

54

(411)

(235)

656

28,742

2019

0

(36)

4,439

3,891

470

25

202

(280)

(324)

112

29,184

Group Development

2021

(66)

(45)

10,700

6,587

1,303

491

1,356

(809)

(572)

(635)

2,721

2020

(21)

33

9,212

11,220

1,392

122

1,101

(1,020)

(699)

(215)

2,664

2019

(30)

9

8,395

10,571

984

96

1,142

(610)

(452)

4,937

2,708

Group Headquarters & Group Services

2021

(27)

(977)

38,851

58,470

1,116

14

4,058

(3,922)

(1,007)

(7,805)

19,870

2020

0

(424)

48,047

63,188

1,222

14

1,727

5,227

(990)

(6,035)

16,928

2019

(1)

(491)

54,339

65,244

1,255

9

4,112

(16,669)

(1,010)

(1,727)

17,829

Total

2021

(102)

(1,817)

320,994

239,553

34,800

938

37,590

(28,870)

(26,431)

(14,728)

220,840

2020

(13)

(1,931)

310,266

237,740

36,881

543

28,165

(17,663)

(18,725)

(1,878)

223,539

2019

86

(2,005)

222,816

176,619

22,900

490

28,030

(30,945)

(14,418)

4,614

212,846

Reconciliation

2021

0

2

(39,367)

(39,394)

(75)

0

(5,419)

1,467

65

3,949

0

2020

1

2

(45,349)

(45,373)

(33)

0

(4,422)

(4,986)

31

9,439

0

2019

1

12

(52,144)

(52,178)

(126)

(1)

(4,956)

16,715

61

(11,755)

0

Group

2021

(102)

(1,815)

281,627

200,159

34,725

938

32,171

(27,403)

(26,366)

(10,779)

220,840

2020

(12)

(1,929)

264,917

192,367

36,848

543

23,743

(22,649)

(18,694)

7,561

223,539

2019

87

(1,993)

170,672

124,441

22,774

489

23,074

(14,230)

(14,357)

(7,141)

212,846

a

Cash outflows for investments in intangible assets (excluding goodwill) and property, plant and equipment, as shown in the statement of cash flows.

b

The average number of employees was adjusted retrospectively for 2020 in the Germany operating segment and the Group Headquarters & Group Services segment.

millions of €

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net revenue

Intersegment revenue

Total revenue

Profit (loss) from operations (EBIT)

Depreciation and amortization

Impairment losses

Interest income

 

Interest expense

Share of profit (loss) of associates and joint ventures accounted for using the equity method

Income taxes

Segment assets

Segment liabilities

Segment investments

Investments accounted for using the equity method

Net cash from operating activities

Net cash used in/from investing activities

Of which: cash capexa

Net cash used in/from financing activities

Average number of employeesb

Germany

2021

23,577

587

24,164

4,951

(4,003)

(14)

4

 

(350)

(15)

(5)

46,407

33,071

4,448

33

8,592

(4,208)

(4,116)

431

61,575

2020

23,019

771

23,790

3,970

(4,453)

(58)

4

 

(283)

(6)

(6)

45,114

32,725

4,302

34

8,057

(4,214)

(4,191)

(4,098)

67,831

2019

22,947

803

23,750

4,238

(4,362)

(6)

6

 

(209)

0

(5)

44,352

32,299

6,363

12

7,633

(4,648)

(4,447)

7,175

70,686

United States

2021

68,357

2

68,359

7,217

(18,292)

(46)

16

 

(3,776)

8

(325)

196,781

129,522

25,035

323

19,663

(19,816)

(18,594)

(3,042)

70,793

2020

61,206

2

61,208

9,187

(15,574)

(91)

24

 

(3,384)

13

(1,292)

176,765

117,681

26,735

296

13,501

(14,001)

(10,394)

8,469

65,015

2019

40,418

2

40,420

5,488

(7,777)

0

19

 

(1,623)

116

(1,224)

84,413

54,087

11,413

289

11,438

(6,997)

(6,369)

(4,135)

46,544

Europe

2021

11,163

221

11,384

1,814

(2,561)

(15)

21

 

(137)

0

(425)

24,135

8,284

2,570

54

3,739

28

(1,905)

(3,776)

38,404

2020

11,139

196

11,335

1,278

(2,648)

(227)

23

 

(189)

0

(210)

27,034

9,172

2,911

54

3,725

(3,244)

(2,216)

(655)

42,359

2019

11,395

192

11,587

1,109

(2,773)

(341)

29

 

(251)

1

(258)

26,878

10,527

2,415

59

3,503

(1,741)

(1,816)

(1,748)

45,895

Systems Solutions

2021

3,171

848

4,019

(242)

(245)

(180)

9

 

(25)

(1)

(40)

4,120

3,619

328

23

182

(143)

(237)

99

27,476

2020

3,237

922

4,159

(534)

(343)

(377)

7

 

(26)

1

(32)

4,094

3,754

319

23

54

(411)

(235)

656

28,742

2019

3,418

993

4,411

(336)

(425)

(28)

11

 

(25)

0

(36)

4,439

3,891

470

25

202

(280)

(324)

112

29,184

Group Development

2021

2,333

832

3,165

1,084

(706)

0

2

 

(280)

(66)

(45)

10,700

6,587

1,303

491

1,356

(809)

(572)

(635)

2,721

2020

2,202

681

2,883

562

(780)

0

1

 

(271)

(21)

33

9,212

11,220

1,392

122

1,101

(1,020)

(699)

(215)

2,664

2019

2,158

639

2,797

615

(812)

0

0

 

(140)

(30)

9

8,395

10,571

984

96

1,142

(610)

(452)

4,937

2,708

Group Headquarters & Group Services

2021

193

2,322

2,515

(1,764)

(1,434)

(30)

1,204

 

(1,287)

(27)

(977)

38,851

58,470

1,116

14

4,058

(3,922)

(1,007)

(7,805)

19,870

2020

196

2,360

2,556

(1,655)

(1,259)

(45)

1,237

 

(1,364)

0

(424)

48,047

63,188

1,222

14

1,727

5,227

(990)

(6,035)

16,928

2019

195

2,432

2,627

(1,631)

(1,141)

(2)

1,330

 

(1,510)

(1)

(491)

54,339

65,244

1,255

9

4,112

(16,669)

(1,010)

(1,727)

17,829

Total

2021

108,794

4,812

113,606

13,060

(27,241)

(285)

1,256

 

(5,855)

(102)

(1,817)

320,994

239,553

34,800

938

37,590

(28,870)

(26,431)

(14,728)

220,840

2020

100,999

4,932

105,931

12,808

(25,057)

(798)

1,296

 

(5,517)

(13)

(1,931)

310,266

237,740

36,881

543

28,165

(17,663)

(18,725)

(1,878)

223,539

2019

80,531

5,061

85,592

9,483

(17,290)

(377)

1,395

 

(3,758)

86

(2,005)

222,816

176,619

22,900

490

28,030

(30,945)

(14,418)

4,614

212,846

Reconciliation

2021

0

(4,812)

(4,812)

(3)

44

1

(805)

 

803

0

2

(39,367)

(39,394)

(75)

0

(5,419)

1,467

65

3,949

0

2020

0

(4,932)

(4,932)

(4)

26

0

(882)

 

879

1

2

(45,349)

(45,373)

(33)

0

(4,422)

(4,986)

31

9,439

0

2019

0

(5,061)

(5,061)

(26)

24

(19)

(1,047)

 

1,046

1

12

(52,144)

(52,178)

(126)

(1)

(4,956)

16,715

61

(11,755)

0

Group

2021

108,794

0

108,794

13,057

(27,197)

(284)

451

 

(5,052)

(102)

(1,815)

281,627

200,159

34,725

938

32,171

(27,403)

(26,366)

(10,779)

220,840

2020

100,999

0

100,999

12,804

(25,031)

(798)

414

 

(4,638)

(12)

(1,929)

264,917

192,367

36,848

543

23,743

(22,649)

(18,694)

7,561

223,539

2019

80,531

0

80,531

9,457

(17,266)

(396)

348

 

(2,712)

87

(1,993)

170,672

124,441

22,774

489

23,074

(14,230)

(14,357)

(7,141)

212,846

a

Cash outflows for investments in intangible assets (excluding goodwill) and property, plant and equipment, as shown in the statement of cash flows.

b

The average number of employees was adjusted retrospectively for 2020 in the Germany operating segment and the Group Headquarters & Group Services segment.

millions of €

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net revenue

Intersegment revenue

Total revenue

Profit (loss) from operations (EBIT)

Depreciation and amortization

Impairment losses

Interest income

 

Interest expense

Share of profit (loss) of associates and joint ventures accounted for using the equity method

Income taxes

Segment assets

Segment liabilities

Segment investments

Investments accounted for using the equity method

Net cash from operating activities

Net cash used in/from investing activities

Of which: cash capexa

Net cash used in/from financing activities

Average number of employeesb

Germany

2021

23,577

587

24,164

4,951

(4,003)

(14)

4

 

(350)

(15)

(5)

46,407

33,071

4,448

33

8,592

(4,208)

(4,116)

431

61,575

2020

23,019

771

23,790

3,970

(4,453)

(58)

4

 

(283)

(6)

(6)

45,114

32,725

4,302

34

8,057

(4,214)

(4,191)

(4,098)

67,831

2019

22,947

803

23,750

4,238

(4,362)

(6)

6

 

(209)

0

(5)

44,352

32,299

6,363

12

7,633

(4,648)

(4,447)

7,175

70,686

United States

2021

68,357

2

68,359

7,217

(18,292)

(46)

16

 

(3,776)

8

(325)

196,781

129,522

25,035

323

19,663

(19,816)

(18,594)

(3,042)

70,793

2020

61,206

2

61,208

9,187

(15,574)

(91)

24

 

(3,384)

13

(1,292)

176,765

117,681

26,735

296

13,501

(14,001)

(10,394)

8,469

65,015

2019

40,418

2

40,420

5,488

(7,777)

0

19

 

(1,623)

116

(1,224)

84,413

54,087

11,413

289

11,438

(6,997)

(6,369)

(4,135)

46,544

Europe

2021

11,163

221

11,384

1,814

(2,561)

(15)

21

 

(137)

0

(425)

24,135

8,284

2,570

54

3,739

28

(1,905)

(3,776)

38,404

2020

11,139

196

11,335

1,278

(2,648)

(227)

23

 

(189)

0

(210)

27,034

9,172

2,911

54

3,725

(3,244)

(2,216)

(655)

42,359

2019

11,395

192

11,587

1,109

(2,773)

(341)

29

 

(251)

1

(258)

26,878

10,527

2,415

59

3,503

(1,741)

(1,816)

(1,748)

45,895

Systems Solutions

2021

3,171

848

4,019

(242)

(245)

(180)

9

 

(25)

(1)

(40)

4,120

3,619

328

23

182

(143)

(237)

99

27,476

2020

3,237

922

4,159

(534)

(343)

(377)

7

 

(26)

1

(32)

4,094

3,754

319

23

54

(411)

(235)

656

28,742

2019

3,418

993

4,411

(336)

(425)

(28)

11

 

(25)

0

(36)

4,439

3,891

470

25

202

(280)

(324)

112

29,184

Group Development

2021

2,333

832

3,165

1,084

(706)

0

2

 

(280)

(66)

(45)

10,700

6,587

1,303

491

1,356

(809)

(572)

(635)

2,721

2020

2,202

681

2,883

562

(780)

0

1

 

(271)

(21)

33

9,212

11,220

1,392

122

1,101

(1,020)

(699)

(215)

2,664

2019

2,158

639

2,797

615

(812)

0

0

 

(140)

(30)

9

8,395

10,571

984

96

1,142

(610)

(452)

4,937

2,708

Group Headquarters & Group Services

2021

193

2,322

2,515

(1,764)

(1,434)

(30)

1,204

 

(1,287)

(27)

(977)

38,851

58,470

1,116

14

4,058

(3,922)

(1,007)

(7,805)

19,870

2020

196

2,360

2,556

(1,655)

(1,259)

(45)

1,237

 

(1,364)

0

(424)

48,047

63,188

1,222

14

1,727

5,227

(990)

(6,035)

16,928

2019

195

2,432

2,627

(1,631)

(1,141)

(2)

1,330

 

(1,510)

(1)

(491)

54,339

65,244

1,255

9

4,112

(16,669)

(1,010)

(1,727)

17,829

Total

2021

108,794

4,812

113,606

13,060

(27,241)

(285)

1,256

 

(5,855)

(102)

(1,817)

320,994

239,553

34,800

938

37,590

(28,870)

(26,431)

(14,728)

220,840

2020

100,999

4,932

105,931

12,808

(25,057)

(798)

1,296

 

(5,517)

(13)

(1,931)

310,266

237,740

36,881

543

28,165

(17,663)

(18,725)

(1,878)

223,539

2019

80,531

5,061

85,592

9,483

(17,290)

(377)

1,395

 

(3,758)

86

(2,005)

222,816

176,619

22,900

490

28,030

(30,945)

(14,418)

4,614

212,846

Reconciliation

2021

0

(4,812)

(4,812)

(3)

44

1

(805)

 

803

0

2

(39,367)

(39,394)

(75)

0

(5,419)

1,467

65

3,949

0

2020

0

(4,932)

(4,932)

(4)

26

0

(882)

 

879

1

2

(45,349)

(45,373)

(33)

0

(4,422)

(4,986)

31

9,439

0

2019

0

(5,061)

(5,061)

(26)

24

(19)

(1,047)

 

1,046

1

12

(52,144)

(52,178)

(126)

(1)

(4,956)

16,715

61

(11,755)

0

Group

2021

108,794

0

108,794

13,057

(27,197)

(284)

451

 

(5,052)

(102)

(1,815)

281,627

200,159

34,725

938

32,171

(27,403)

(26,366)

(10,779)

220,840

2020

100,999

0

100,999

12,804

(25,031)

(798)

414

 

(4,638)

(12)

(1,929)

264,917

192,367

36,848

543

23,743

(22,649)

(18,694)

7,561

223,539

2019

80,531

0

80,531

9,457

(17,266)

(396)

348

 

(2,712)

87

(1,993)

170,672

124,441

22,774

489

23,074

(14,230)

(14,357)

(7,141)

212,846

a

Cash outflows for investments in intangible assets (excluding goodwill) and property, plant and equipment, as shown in the statement of cash flows.

b

The average number of employees was adjusted retrospectively for 2020 in the Germany operating segment and the Group Headquarters & Group Services segment.

Information on geographic areas. The Group’s non-current assets and net revenue are shown by region: Germany, Europe (excluding Germany), North America, and other countries. The North America region comprises the United States and Canada. The Europe (excluding Germany) region covers the entire European Union (excluding Germany) and the other countries in Europe. Other countries include all countries that are not Germany or in Europe (excluding Germany) or North America. Non-current assets are allocated to the regions according to the location of the assets in question. Non-current assets encompass intangible assets; property, plant and equipment; right-of-use assets; capitalized contract costs; investments accounted for using the equity method; as well as other non-current assets. Net revenue is allocated according to the location of the respective customers’ operations.

millions of €

 

 

 

 

 

 

 

Non-current assets

Net revenue

 

 

 

 

 

 

 

 

Dec. 31, 2021

Dec. 31, 2020

Dec. 31, 2019

2021

2020

2019

Germany

42,928

42,941

43,431

25,064

24,730

24,600

International

187,158

170,295

95,852

83,731

76,269

55,930

Europe (excluding Germany)

19,941

23,075

23,858

14,909

14,517

14,858

North America

167,122

147,115

71,886

68,363

61,288

40,445

Other countries

95

106

108

458

463

628

Group

230,086

213,236

139,283

108,794

100,999

80,531

Information on products and services. Revenue generated with external customers for groups of comparable products and services developed as follows:

millions of €

 

 

 

 

Net revenue

 

 

 

 

 

2021

2020

2019

Telecommunications

103,567

95,628

74,991

ICT solutions

4,740

4,915

5,086

Other

487

455

454

 

108,794

100,999

80,531

Carrier
A telecommunications network operator.
Glossary
Cloud computing
Refers to the dynamic provision of infrastructure, software, or platform services online. Apart from a high level of automation and virtualization, the services provided have to be multi-client-capable and include standardized hardware and software. Customers source these services on demand and pay based on actual usage. The communication infrastructure may be the internet (public cloud), a corporate network (private cloud), or a mix of the two (hybrid cloud). Dynamic Services is a T-Systems product for the flexible procurement of ICT resources and services.
Glossary
ICT – Information and Communication Technology
Information and Communication Technology
Glossary
IoT – Internet of Things
The IoT enables the intelligent networking of things like sensors, devices, machines, vehicles, etc., with the aim of automating applications and decision-making processes. Deutsche Telekom’s IoT portfolio ranges from SIM cards and flexible data rate plans to IoT platforms in the cloud and complete solutions from a single source.
Glossary
MVNO – Mobile Virtual Network Operator
Company that offers mobile minutes at relatively low prices without subsidized handsets. A mobile virtual network operator does not have its own wireless network, but uses the infrastructure of another mobile operator to provide its services.
Glossary
SIM card – Subscriber Identification Module card
Chip card that is inserted into a cell phone to identify it in the mobile network. Deutsche Telekom counts its customers by the number of SIM cards activated and not churned. Customer totals also include the SIM cards with which machines can communicate automatically with one another (M2M cards). The churn rate is determined and reported based on the local markets of the respective countries.
Glossary
Wholesale
Refers to the business of selling services to third parties who sell them to their own retail customers either directly or after further processing.
Glossary