Europe

Customer development

Total

As of September 30, 2026, excluding the effects from the change in definition in Poland and Greece, the Europe operating segment saw a positive trend in the number of customers compared with the end of 2025, recording an increase of 2.1 % in the number of mobile contract customers and of 2.4 % in the number of broadband customers. Our convergent product portfolio generated substantial growth of 3.8 % in FMC customers thanks to ongoing demand. We are making good progress in network infrastructure: The build-out of our fixed-network infrastructure with state-of-the-art optical fiber is our priority. The build-out of the 5G network also continues.

Mobile communications

Our Europe operating segment had a total of 47.5 million mobile customers as of September 30, 2026. This was an increase of 0.6 % compared with the end of the prior year. In Poland and Greece, a change in definition resulted in some mobile customers being reclassified as fixed-network customers. Without this effect, the number of mobile customers rose by 1.2 %.

The number of contract customers increased by1.2 % to 25.9 million. Excluding the effect from the change in definition, it rose by 2.1 %. Overall, contract customers accounted for 54.5 % of the total customer base. Our customers benefit from greater coverage with fast mobile broadband – a result of our integrated network strategy. The footprint countries of our operating segment are also making further headway with 5G. As of September 30, 2026, our national companies covered 95.4 % of the population in our European footprint on average with 5G, an increase against the prior year.

The prepaid customer base remained more or less unchanged against the end of the prior year. We convinced a portion of our prepaid customers to switch to higher-value contract rate plans.

Fixed network

The broadband business increased by 5.9 % compared with the end of 2025 to a total of 7.8 million customers. Excluding the effect of the change in definition in Poland and Greece, growth was 2.4 %. This growth, primarily driven by the national companies in Poland, Hungary, and the Czech Republic, offset the decline driven in particular by Austria. By continuing to invest in optical fiber, we are systematically building out our fixed-network infrastructure. As of September 30, 2026, 12.0 million households (45.6 % coverage) have access to our high-performance fiber-optic network offering gigabit speeds. The number of homes passed grew by 686 thousand compared with the end of 2025. As of September 30, 2026, the number of fixed-network lines subscribed to increased by 4.3 % compared with the end of 2025 to 9.1 million, as a result of the change in definition in Poland and Greece. Without this effect, the number of lines declined by 3.0 % compared with the end of the prior year.

The TV and entertainment business had a total of 4.6 million customers as of September 30, 2026, an increase of 1.9 % against the end of the prior year. The TV market is already saturated in many of the countries in our operating segment, where TV services are offered not only by telecommunications companies, but also by OTT players.

FMC – fixed-mobile convergence and digitalization

Our portfolio of convergent products, MagentaOne, was highly popular with consumers across all of our national companies. As of September 30, 2026, we had 9.2 million FMC customers. This represents an increase of 3.8 % in the customer base compared with the end of the prior year. Almost all of our national companies, but in particular Poland, Greece, the Czech Republic, and Hungary, contributed to this growth. We have also seen rising customer numbers from the marketing of our MagentaOne Business product to business customers.

We continue to expand our digital interaction with customers, which means we can meet customer needs in a more personalized and efficient way, and position products and innovative services on the market more quickly. Around 72 % of our consumers use our service app.

Development of operations

Revenue, service revenue

Our Europe operating segment generated revenue of EUR 9.6 billion in the reporting period, a year-on-year increase of 2.3 %. In organic terms, i.e., excluding the sale of the Romanian mobile business and net positive exchange rate effects, revenue increased by 2.5 %. Service revenues grew by 4.9 % year-on-year, or by 4.6 % in organic terms. All national companies contributed to this growth, with our national companies in Greece, Poland, Hungary, and the Czech Republic in particular recording the strongest developments in absolute terms.

The organic growth in service revenues was attributable to growth across nearly all business areas, but in particular in IT and mobile communications. The mobile business made a positive contribution to revenue, driven by a larger contract customer base and higher revenue per customer. Furthermore, fixed-network service revenues also increased year-on-year. Our intense focus on the continued build-out of high-speed network infrastructure drove growth in broadband and TV revenues, which more than offset the expected declines in voice telephony revenues. Declines in the wholesale business and in non-service revenues had an offsetting effect.

Service revenues from Consumers increased in organic terms by 3.8 % against the prior-year period. In mobile communications, service revenues increased as a result of both a higher contract customer base and higher revenue per customer. In the fixed network, revenue from broadband and TV business increased thanks to our continuous fiber-optic build-out and our TV and entertainment offerings. This more than offset the decline in revenue from voice telephony. In addition, a higher number of FMC customers had a positive impact on revenue development.

Service revenues from Business Customers grew on an organic basis by 8.7 % against the prior-year period, with Greece, Slovakia, and Croatia making the largest contribution. All segments recorded positive growth rates, especially for fixed network and IT. In the fixed-network business, service revenues increased by 4.2 %, with Greece and the Czech Republic in particular making the largest contributions. IT revenues increased substantially by 24.6 % year-on-year, due to an increase in business with digital infrastructure. The mobile business grew by 1.5 % compared with the prior-year period, driven by growth of 2.2 % in the number of contract customers.

Adjusted EBITDA AL, EBITDA AL

The sound operational revenue trend contributed to strong growth of 6.2 % in adjusted EBITDA AL in the reporting period, to EUR 3.8 billion. In organic terms, adjusted EBITDA AL grew by 4.0 %. Looking at the development by country, this increase was attributable to positive absolute trends, in particular in the Czech Republic, Hungary, Poland, and Greece. Overall, the increase in earnings for the Europe operating segment is mainly attributable to the positive net margin. Indirect costs remained at the level of the prior-year period.

At EUR 3.7 billion, EBITDA AL increased by 6.2 % against the prior-year period. The net expense arising from special factors was on a par with the prior-year level.

Development of operations in selected countries

Greece. Revenue in Greece amounted to EUR 2.6 billion in the reporting period, a year-on-year increase of 2.0 %. This growth is largely due to higher service revenues, mainly from IT. With state funding coming to an end in the third quarter of 2026, IT revenue growth momentum is likely to slow down in the future. Service revenues in the mobile business likewise increased. Fixed-network revenues recorded slight year-on-year growth, as a result of higher revenues in the broadband and TV business. This was offset by the expected decline in revenues in traditional voice telephony, and by planned declines in the wholesale business. Non-service revenues recorded a substantial decline, driven by the fall in transit revenue for voice telephony. Our convergence products continued to perform well, with further customer additions and corresponding revenue.

Adjusted EBITDA AL stood at EUR 1.1 billion, up 3.0 % year-on-year, mainly driven by a higher net margin.

Hungary. Revenue in Hungary totaled EUR 1.9 billion in the first nine months of the year, a significant year-on-year increase of 12.0 %. Excluding predominantly positive exchange rate effects, revenue increased by 3.2 %. This development was driven mainly by higher service revenues in the mobile business, in part on the back of higher revenue per customer. Thanks to our increased investments in the build-out of fiber-optic lines, our offers have won over large numbers of customers. This enabled significantly higher service revenues in broadband business. The TV business also contributed to this revenue increase. IT revenues remained stable. Non-service-revenues rose due to an increase in the number of fixed-network devices. Our convergence products continued to perform well, with further customer additions and corresponding revenue.

Adjusted EBITDA AL stood at EUR 777 million, a substantial 14.2 % above the level of the prior-year period. In organic terms, the increase was 5.1 %, driven by a higher net margin.

Poland. Revenue in Poland totaled EUR 1.3 billion in the first three quarters of 2026, an increase of 3.7 %. Excluding negative exchange rate effects, revenue increased by 4.4 %. The growth was mainly driven by mobile service revenues on the back of an increase in the number of contract customers and higher revenue per customer. Broadband and TV revenues from the fixed-network business also posted significant increases, likewise as a result of a growing customer base and higher revenue per customer. IT revenues declined. Non-service revenues recorded growth, mainly driven by an increase in mobile device sales. The number of FMC customers increased substantially again, with a corresponding positive impact on revenues.

Adjusted EBITDA AL stood at EUR 393 million, a substantial 9.3 % above the level of the prior-year period. In organic terms, adjusted EBITDA AL grew by 10.1 %, due to a higher net margin.

Czech Republic. In the Czech Republic, we generated revenue of EUR 1.0 billion in the reporting period, an increase of 5.7 % against the prior-year period. Excluding positive exchange rate effects, revenue increased by 3.4 %. Service revenues increased, due in part to increases in the fixed network business, particularly the broadband and TV businesses. Mobile revenues also continued to post positive growth rates. Revenues in both business areas increased on the back of growth in the respective customer bases. IT revenues also increased significantly. The number of FMC customers grew in the reporting period, with corresponding revenues.

Adjusted EBITDA AL increased substantially by 12.0 % year-on-year to EUR 456 million. In organic terms, adjusted EBITDA AL grew by 9.5 %, mainly due to a higher net margin.

Austria. Revenue in Austria decreased by 1.2 % year-on-year in the first nine months of 2026 to EUR 1.1 billion, mainly as a result of lower non-service revenues due to termination of a business relationship. Service revenues remained stable. Revenues from FMC customers increased in the reporting period.

Adjusted EBITDA AL declined by 2.7 % year-on-year to EUR 421 million, driven by positive one-time effects in the prior year.

Profit/loss from operations (EBIT)

In our Europe operating segment, EBIT increased significantly by 10.1 % in the first three quarters of 2026 to EUR 2.1 billion, mainly due to the increase in EBITDA. Depreciation, amortization, and impairment losses decreased slightly, mainly due to the sale of our mobile business in Romania in the prior year.

Cash capex (before spectrum investment), cash capex

In the reporting period, our Europe operating segment reported a year-on-year increase in cash capex (before spectrum investment) to EUR 1.5 billion. Our cash capex declined against the prior-year period due to lower cash outflows for spectrum. We continue to invest in the provision of broadband, fiber-optic technology, and 5G as part of our integrated network strategy.