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To our shareholders Deutsche Telekom at a glance
To our shareholders Letter from the Chair of the Board of Management
To our shareholders Supervisory Board’s report
To our shareholders Members of the Board of Management of Deutsche Telekom AG in 2024
To our shareholders Members of the Supervisory Board of Deutsche Telekom AG in 2024
To our shareholders The T-Share
To our shareholders Development of selected financial data
To our shareholders Highlights
Group organization Segment structure
Group strategy Leading Digital Telco
Group strategy Finance strategy
Management of the Group Performance management system
The economic environment Macroeconomic development
The economic environment Telecommunications market
The economic environment Major regulatory decisions
Development of business in the Group Statement of the Board of Management on business development
Development of business in the Group Comparison of the Group’s expectations with actual figures
Development of business in the Group Results of operations of the Group
Development of business in the Group Net assets of the Group
Development of business in the Group Profitability and financial position of the Group
Management report Development of business in the operating segments
Development of business in the operating segments Germany
Development of business in the operating segments United States
Development of business in the operating segments Europe
Development of business in the operating segments Systems Solutions
Development of business in the operating segments Group Development
Development of business in the operating segments Group Headquarters & Group Services
Forecast Statement by the Board of Management on the expected development of the Group
Forecast Economic outlook
Forecast Expectations for the Group
Forecast Expectations for the operating segments
Risk and opportunity management Board of Management’s assessment of the aggregate risk and opportunity position
Risk and opportunity management Risk and opportunity management system
Risk and opportunity management Risks and opportunities
Governance and other disclosures Governance
Governance and other disclosures Integrated control and monitoring system
Governance and other disclosures Corporate Governance Statement and Declaration of Conformity
Governance and other disclosures Legal structure of the Group
General information ESRS 2 – General disclosures
Environment Disclosures pursuant to Article 8 of Regulation 2020/852
Environment ESRS E1 – Climate change
Environment ESRS E5 – Resource use and circular economy
Social ESRS S1 – Own workforce
Social ESRS S2 – Workers in the value chain
Social ESRS S4 – Consumers and end-users
Governance ESRS G1 – Business conduct
Sustainability statement ESRS-Index
Financial statements Statement of changes in equity
Summary of accounting policies Other transactions that had no effect on the composition of the Group
Summary of accounting policies Development of the overall economic environment
Notes to the income statement 23 Own capitalized costs
Notes to the income statement 35 Dividend per share
Other disclosures 38 Segment reporting
Other disclosures 43 Financial instruments and risk management
Other disclosures 45 Related-party disclosures
Other disclosures 46 Remuneration of the Board of Management and the Supervisory Board
Other disclosures 47 Share-based payment
Other disclosures 48 Declaration of conformity with the German Corporate Governance Code
Other disclosures 49 Events after the reporting period

25 Average number of employees and personnel costs

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Average number of employees and personnel costs

		2024	2023	2022
Group (total)		200,227	204,856	211,236
Of which: discontinued operation		0	65	760
Germany		76,787	80,112	83,406
International		123,440	124,744	127,830
Non-civil servants		193,986	197,289	202,346
Civil servants (domestic, active service relationship)		6,241	7,567	8,891
Trainees and students on cooperative degree courses		4,684	4,908	5,251
Personnel costs	millions of €	19,004	19,077	19,371
Of which: wages and salaries	millions of €	15,724	15,787	16,052
Of which: social security contributions and pension benefit costs	millions of €	3,280	3,290	3,319

The average headcount decreased by 2.3 % compared with the prior year. In Germany, it decreased by 4.2 % due in particular to efficiency enhancement measures and the take-up of socially responsible instruments in connection with staff restructuring in the Germany operating segment, and in the Group Headquarters & Group Services segment. The average headcount outside of Germany also decreased by 1.0 %, mainly in the United States. In the Europe operating segment, we continued to drive forward the socially responsible staff restructuring. Recruitment in the Technology and Innovation unit had an offsetting effect.

Personnel costs decreased by EUR 0.1 billion year-on-year to EUR 19.0 billion, mainly driven by the United States operating segment, due to the lower average headcount and lower restructuring expenses. In the Germany and Europe operating segments and in the Group Headquarters & Group Services segment, lower headcounts likewise resulted in a reduction in personnel costs. The agreed salary increases from the collective agreements concluded in 2023 and 2024 in Germany and abroad had an offsetting effect.