Coronavirus pandemic

The coronavirus pandemic affected our business in several of our business areas, impacting on revenues and earnings. For example, temporary travel restrictions have resulted in lower roaming and visitor revenues. Our terminal equipment business also felt the squeeze, as did our corporate customer business. At the same time, we recorded an increase in the volume of voice calls, both in mobile communications and in the fixed network. While it is impossible to quantify the long-term impact of the coronavirus pandemic, we see it as both a risk and an opportunity: On the one hand, we expect to see appreciable effects on the economy as a whole, while on the other, the pandemic has given a boost to the digitalization trend.