Germany
Customer development
thousands |
|
|
|
|
|
||
|
Mar. 31, 2026 |
Dec. 31, 2025 |
Change |
Mar. 31, 2025 |
Change |
||
|---|---|---|---|---|---|---|---|
Mobile customers |
75,320 |
74,490 |
1.1 |
69,788 |
7.9 |
||
Contract customers |
27,924 |
27,740 |
0.7 |
26,802 |
4.2 |
||
Prepaid customers (incl. M2M) |
47,396 |
46,750 |
1.4 |
42,986 |
10.3 |
||
Fixed-network lines |
16,712 |
16,796 |
(0.5) |
17,067 |
(2.1) |
||
Retail broadband lines |
15,100 |
15,103 |
0.0 |
15,145 |
(0.3) |
||
Of which: optical fibera |
13,412 |
13,370 |
0.3 |
13,255 |
1.2 |
||
Television (IPTV, satellite) |
4,775 |
4,747 |
0.6 |
4,675 |
2.1 |
||
Wholesale lines |
9,985 |
10,077 |
(0.9) |
10,391 |
(3.9) |
||
Wholesale broadband lines |
8,479 |
8,536 |
(0.7) |
8,594 |
(1.3) |
||
Of which: optical fibera |
7,596 |
7,617 |
(0.3) |
7,624 |
(0.4) |
||
Unbundled local loop lines (ULLs) |
1,506 |
1,541 |
(2.3) |
1,797 |
(16.2) |
||
|
|||||||
Total
In Germany, we maintained our market leadership in terms of both fixed-network and mobile revenues. This success is attributable to our high-performance networks, a broad product portfolio, and excellent service quality. Our goal is to deliver our customers a seamless and technology-neutral telecommunications experience. In pursuit of this, we continually adapt our product portfolio to address the needs of our customers.
Mobile communications
Our Germany operating segment had a total of 75.3 million mobile customers as of March 31, 2026. The number of high-value mobile contract customers under the Telekom and congstar brands grew by 200 thousand customers overall against year-end 2025. Sustained demand for rate plans with data allowances continues to drive this trend. The prepaid customer base grew by 1.4 %, driven mainly by the M2M SIM cards used in the automotive industry.
Fixed network
The total number of fiber-optic-based lines was 21.0 million as of March 31, 2026, reflecting sustained demand for higher bandwidths. The number of retail broadband lines remained stable against the end of 2025 at a total of 15.1 million customers. Around 57 % of the customers have subscribed to a rate plan with speeds of 100 Mbit/s or higher. The rise in demand for our TV content drove growth in our TV customer base of 28 thousand against year-end 2025, an increase of 0.6 %. The number of fixed-network lines decreased by 0.5 % to 16.7 million lines on account of the decline in the voice product.
Wholesale
The number of wholesale lines declined as of March 31, 2026. This trend results partly from consumers switching to other providers and partly from our wholesale partners migrating their retail customers to their own infrastructures. Fiber-optic-based wholesale broadband lines accounted for 76.1 % of all lines – an increase of 0.5 percentage points against the end of 2025.
Development of operations
millions of € |
|
|
|
|
|
|
||
|
|
Q1 2026 |
Q1 2025 |
Change |
Change |
FY 2025 |
||
|---|---|---|---|---|---|---|---|---|
Revenue |
|
6,340 |
6,219 |
120 |
1.9 |
25,610 |
||
Consumers |
|
3,289 |
3,199 |
90 |
2.8 |
12,953 |
||
Business Customers |
|
2,104 |
2,128 |
(23) |
(1.1) |
8,739 |
||
Wholesale |
|
806 |
797 |
9 |
1.1 |
3,249 |
||
Other |
|
141 |
96 |
44 |
46.0 |
668 |
||
Service revenuea |
|
5,582 |
5,529 |
53 |
1.0 |
22,457 |
||
EBITDA |
|
2,752 |
2,708 |
44 |
1.6 |
10,887 |
||
Special factors affecting EBITDA |
|
(126) |
(81) |
(45) |
(55.2) |
(466) |
||
EBITDA (adjusted for special factors) |
|
2,878 |
2,789 |
88 |
3.2 |
11,353 |
||
EBITDA AL |
|
2,573 |
2,553 |
20 |
0.8 |
10,228 |
||
Special factors affecting EBITDA AL |
|
(126) |
(81) |
(45) |
(55.2) |
(466) |
||
EBITDA AL (adjusted for special factors) |
|
2,699 |
2,634 |
65 |
2.5 |
10,694 |
||
EBITDA AL margin (adjusted for special factors) |
% |
42.6 |
42.4 |
|
|
41.8 |
||
Depreciation, amortization and impairment losses |
|
(1,116) |
(1,106) |
(10) |
(0.9) |
(4,486) |
||
Profit (loss) from operations (EBIT) |
|
1,636 |
1,603 |
33 |
2.1 |
6,401 |
||
EBIT margin |
% |
25.8 |
25.8 |
|
|
25.0 |
||
Cash capex |
|
(832) |
(1,249) |
418 |
33.4 |
(4,870) |
||
Cash capex (before spectrum investment) |
|
(832) |
(1,249) |
418 |
33.4 |
(4,870) |
||
|
||||||||
Revenue, service revenue
Total revenue in our Germany operating segment was EUR 6.3 billion in the reporting period, an increase of 1.9 % on the prior-year period. In organic terms, revenue increased by 2.1 %. Service revenues grew by 1.0 % year-on-year due to growth in the mobile and fixed-network businesses, largely driven by broadband and TV business. Non-service revenues likewise trended positively with an increase of 9.7 %, mainly due to higher mobile terminal equipment revenues and revenues from our partnership business.
Revenue from Consumers increased by 2.8 % compared with the prior-year period. Mobile service revenues trended in line with the positive customer development in the reporting period. The fixed-network business likewise continued to perform well, mainly on the back of sustained broadband revenue growth driven by a number of positive factors, including rising demand for powerful, reliable networks and higher bandwidths, as well as customer appreciation for our TV offerings.
Revenue from Business Customers decreased by 1.1 % year-on-year. In organic terms, the year-on-year revenue decrease was 0.8 %. Both the mobile and the fixed-network businesses remained below the prior-year level, mainly due to declines in voice business and call charges.
Wholesale revenue remained stable year-on-year in the reporting period at EUR 0.8 billion.
Adjusted EBITDA AL, EBITDA AL
Adjusted EBITDA AL increased by EUR 65 billion or 2.5 % year-on-year. The main reasons for this increase are high-value service revenue growth and enhanced cost efficiency, primarily as a result of the lower headcount and the ongoing implementation of efficiency enhancement and digitalization measures. Our adjusted EBITDA AL margin amounted to 42.6 %.
At EUR 2.6 billion, EBITDA AL increased by 0.8 % against the level of the prior-year period, due to the effects described under adjusted EBITDA AL and higher year-on-year expenses arising from special factors. Special factors increased by EUR 45 million in the first quarter of 2026 to EUR 126 million, mainly in connection with socially responsible staff restructuring measures.
Profit/loss from operations (EBIT)
Profit from operations amounted to EUR 1.6 billion, an increase of 2.1 % against the prior-year period. The positive EBITDA trend in particular contributed to this development. This was offset by an increase of 0.9 % in depreciation, amortization and impairment losses, mainly resulting from rising fiber build-out volumes.
Cash capex (before spectrum investment), cash capex
Cash capex (before spectrum investment) decreased by EUR 418 million or 33.4 % compared with the prior-year period, primarily due to the timing of investments in the fiber build-out. The number of homes passed by our fiber-optic network had increased to 13.0 million by March 31, 2026.