Germany
Customer development
thousands |
|
|
|
|
|
||
|
Mar. 31, 2025 |
Dec. 31, 2024 |
Change |
Mar. 31, 2024 |
Change |
||
|---|---|---|---|---|---|---|---|
Mobile customers |
69,788 |
68,553 |
1.8 |
63,284 |
10.3 |
||
Contract customers |
26,802 |
26,532 |
1.0 |
25,492 |
5.1 |
||
Prepaid customers |
42,986 |
42,021 |
2.3 |
37,792 |
13.7 |
||
Fixed-network lines |
17,067 |
17,155 |
(0.5) |
17,293 |
(1.3) |
||
Retail broadband lines |
15,145 |
15,152 |
0.0 |
15,057 |
0.6 |
||
Of which: optical fibera |
13,255 |
13,213 |
0.3 |
12,975 |
2.2 |
||
Television (IPTV, satellite) |
4,675 |
4,638 |
0.8 |
4,400 |
6.2 |
||
Unbundled local loop lines (ULLs) |
1,797 |
1,887 |
(4.8) |
2,349 |
(23.5) |
||
Wholesale broadband lines |
8,594 |
8,587 |
0.1 |
8,411 |
2.2 |
||
Of which: optical fibera |
7,624 |
7,602 |
0.3 |
7,429 |
2.6 |
||
|
|||||||
Total
In Germany we continue to be market leader both in terms of fixed-network and mobile revenues. This success is attributable to our high-performance networks, a broad product portfolio, and good service. We want to offer our customers a seamless and technology-neutral telecommunications experience. We regularly adapt our product portfolio to address the needs of our customers.
Mobile communications
Our Germany operating segment had a total of 69.8 million mobile customers as of March 31, 2025. The number of high-value mobile contract customers under the Telekom and congstar brands grew by 274 thousand customers overall against December 31, 2024. Sustained high demand for mobile rate plans with data volumes continues to drive this trend. The prepaid customer base grew by 2.3 % against the end of 2024, driven in particular by the M2M SIM cards used in the automotive industry.
Fixed network
Demand for our fiber optic-based lines has risen slightly since the end of 2024, with the total number of lines growing to 20.9 million. This growth is driven by demand for higher bandwidths.
The number of retail broadband lines remained stable against the end of 2024 at a total of 15.1 million customers. Around 52 % of the customers have subscribed to a rate plan with speeds of 100 Mbit/s or higher. The rise in demand for our TV content drove growth in our TV customer base of 37 thousand against year-end 2024, an increase of 0.8 %. The number of fixed-network lines stood at 17.1 million.
Wholesale
As of March 31, 2025, fiber-optic-based lines accounted for 73.4 % of all lines – an increase of 0.8 percentage points against the end of 2024. This growth is a result of the demand for our commitment agreements. Ongoing demand among retail customers for higher-bandwidth lines also contributed to the increase. The number of unbundled local loop lines decreased by 90 thousand compared with the end of the prior year, while fiber-optic-based lines increased by 22 thousand. These developments result partly from the shift to higher-value fiber-optic-based lines and partly from consumers switching to other providers. In addition, our wholesale partners are migrating their retail customers to their own infrastructures. The total number of wholesale lines at March 31, 2025 was 10.4 million.
Development of operations
millions of € |
|
|
|
|
|
|
|
|
Q1 2025 |
Q1 2024 |
Change |
Change |
FY 2024 |
|---|---|---|---|---|---|---|
Revenue |
|
6,219 |
6,298 |
(79) |
(1.3) |
25,711 |
Consumers |
|
3,199 |
3,232 |
(33) |
(1.0) |
13,174 |
Business customers |
|
2,128 |
2,135 |
(7) |
(0.3) |
8,727 |
Wholesale |
|
797 |
802 |
(5) |
(0.7) |
3,249 |
Other |
|
96 |
130 |
(33) |
(25.7) |
561 |
Service revenue |
|
5,591 |
5,515 |
75 |
1.4 |
22,480 |
EBITDA |
|
2,708 |
2,620 |
89 |
3.4 |
10,082 |
Special factors affecting EBITDA |
|
(81) |
(110) |
29 |
26.4 |
(1,056) |
EBITDA (adjusted for special factors) |
|
2,789 |
2,730 |
60 |
2.2 |
11,138 |
EBITDA AL |
|
2,553 |
2,465 |
87 |
3.5 |
9,459 |
Special factors affecting EBITDA AL |
|
(81) |
(110) |
29 |
26.4 |
(1,056) |
EBITDA AL (adjusted for special factors) |
|
2,634 |
2,576 |
58 |
2.3 |
10,516 |
EBITDA AL margin (adjusted for special factors) |
% |
42.4 |
40.9 |
|
|
40.9 |
Depreciation, amortization and impairment losses |
|
(1,106) |
(1,071) |
(35) |
(3.2) |
(4,384) |
Profit (loss) from operations (EBIT) |
|
1,603 |
1,549 |
54 |
3.5 |
5,698 |
EBIT margin |
% |
25.8 |
24.6 |
|
|
22.2 |
Cash capex |
|
(1,249) |
(1,493) |
243 |
16.3 |
(4,782) |
Cash capex (before spectrum investment) |
|
(1,249) |
(1,493) |
243 |
16.3 |
(4,782) |
Revenue, service revenue
Total revenue in our Germany operating segment decreased in the first quarter of 2025 by 1.3 % year-on-year to EUR 6.2 billion, driven mainly by lower mobile terminal equipment revenues. By contrast, service revenues grew by 1.4 % year-on-year, due to growth in the mobile and fixed-network businesses, largely driven by broadband and TV business.
Revenue from Consumers declined by 1.0 % year-on-year due to lower mobile terminal equipment revenue. The fixed-network business continued to perform well, characterized by sustained broadband revenue growth driven by a number of positive factors, including customer appreciation for reliable networks and high bandwidths as well as our TV offerings. This development more than offset the decline in voice components. Mobile service revenues also trended positively, in line with customer development.
Revenue from Business Customers remained at the same level as in the prior-year period. Lower mobile terminal equipment revenue was offset by service revenues, primarily due to the development in the mobile business. The fixed-network business remained stable.
Wholesale revenue declined by 0.7 % year-on-year in the first quarter of 2025.
Adjusted EBITDA AL, EBITDA AL
Adjusted EBITDA AL increased by EUR 58 billion or 2.3 % year-on-year. The main reasons for this increase are high-value service revenue growth and enhanced cost efficiency, primarily as a result of the lower headcount and the ongoing implementation of efficiency enhancement and digitalization measures. Our adjusted EBITDA AL margin amounted to 42.4 %.
At EUR 2.6 billion, EBITDA AL increased by 3.5 % against the prior-year period, due to the effects described under adjusted EBITDA AL and lower year-on-year expenses arising from special factors. Special factors in the first quarter of 2025 amounted to EUR 81 million, and mainly related to socially responsible staff restructuring measures.
Profit/loss from operations (EBIT)
Profit from operations amounted to EUR 1.6 billion, an increase of 3.5 % year-on-year, driven in particular by the positive trend in EBITDA. This was offset by an increase of 3.2 % in depreciation, amortization and impairment losses, mainly resulting from rising volumes in the fiber-optic and mobile communications build-out, and from higher investments in licenses.
Cash capex (before spectrum investment), cash capex
Cash capex (before spectrum investment) decreased by EUR 243 million or 16.3 % compared with the prior-year period, primarily due to the timing of the allocation of investments in the fiber build-out. The number of households passed by our fiber-optic network had increased to 10.5 million by the end of the first quarter of 2025. In mobile communications, 98.3 % of German households can already use 5G.