Group Headquarters & Group Services Development of operations (XLS:) Download millions of € Q1 2020 Q2 2020 Q2 2019 Change % H1 2020 H1 2019 Change % FY 2019 TOTAL REVENUE 632 649 678 (4.3) 1,281 1,329 (3.6) 2,620 Loss from operations (EBIT) (371) (351) (314) (11.8) (723) (707) (2.3) (1,648) Depreciation, amortization and impairment losses (300) (331) (307) (7.8) (631) (568) (11.1) (1,159) EBITDA (71) (21) (7) n.a. (91) (139) 34.5 (489) EBITDA AL (163) (110) (108) (1.9) (273) (343) 20.4 (889) Special factors affecting EBITDA (58) (82) (27) n.a. (140) (124) (12.9) (239) EBITDA (adjusted for special factors) (12) 61 20 n.a. 49 (15) n.a. (250) EBITDA AL (ADJUSTED FOR SPECIAL FACTORS) (104) (28) (82) 65.9 (132) (219) 39.7 (651) CASH CAPEX (233) (242) (231) (4.8) (475) (505) 5.9 (1,028) Total revenue Total revenue in our Group Headquarters & Group Services segment in the first half of 2020 decreased by 3.6 percent year-on-year, mainly as a result of lower revenue from land and buildings, largely due to the ongoing optimization of space. EBITDA AL, adjusted EBITDA AL Adjusted EBITDA AL in the Group Headquarters & Group Services segment improved by EUR 87 million year-on-year in the reporting period to EUR -132 million. This increase was mainly due to lower operating expenses at our Group Services, higher income from real estate sales, and the reduced headcount at Vivento as a result of the continued staff restructuring. By contrast, lower revenue from land and buildings had a negative impact on adjusted EBITDA AL. Overall, EBITDA AL was negatively impacted in the first half of 2020 by special factors amounting to EUR 140 million, especially for staff-related measures. This contrasts with special factors of EUR 124 million in the prior-year period, also in particular for staff-related measures. EBIT The slight year-on-year decline in EBIT of EUR 16 million to EUR -723 million was largely a result of two contrasting effects: the positive development of EBITDA AL on the one hand, and the increase in depreciation, amortization and impairment losses on the other. The latter was mainly due to higher depreciation and amortization following the decision to capitalize newly commissioned domestic intragroup development services at Deutsche Telekom IT since January 2016 instead of charging them internally. By contrast, depreciation, amortization and impairment losses from land and buildings decreased as a result of our continued optimization of the real estate portfolio. Cash capex Cash capex decreased by EUR 30 million year-on-year, primarily owing to lower investment in technology and innovation.