Group Development

Customer development

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thousands
		Mar. 31, 2021	Dec. 31, 2020	Change Mar. 31, 2021/ Dec. 31, 2020 %	Mar. 31, 2020	Change Mar. 31, 2021/ Mar. 31, 2020 %
T‑Mobile Netherlands	Mobile customers	6,798	6,803	(0.1)	5,686	19.6
	Fixed-network lines	693	682	1.6	632	9.7
	Broadband customers	680	668	1.8	616	10.4

In the Netherlands, our mobile customer base remained stable thanks to our rate plan portfolio, which offers large inclusive data volumes through to unlimited data. This was despite the deteriorated economic situation in consequence of the coronavirus pandemic as well as intense competition. The number of fixed-network lines in the Netherlands continued to increase on the back of the positive development of operational business.

Development of operations

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millions of €

Q1 2021

Q1 2020

Change

Change %

FY 2020

Total revenue

782

708

10.5

2,883

Of which: T‑Mobile Netherlands

513

476

7.8

1,946

Of which: GD Towers^a

282

247

14.2

989

Profit (loss) from operations (EBIT)

166

139

19.4

562

Depreciation, amortization and impairment losses

(210)

(194)

(16)

(8.2)

(780)

EBITDA

376

333

12.9

1,343

Special factors affecting EBITDA

(16)

(7)

(9)

n.a.

(43)

EBITDA (adjusted for special factors)

392

340

15.3

1,386

Of which: T‑Mobile Netherlands

171

157

8.9

639

Of which: GD Towers^a

224

195

14.9

786

EBITDA AL

301

262

14.9

1,058

Special factors affecting EBITDA AL

(16)

(7)

(9)

n.a.

(43)

EBITDA AL (adjusted for special factors)

316

269

17.5

1,101

Of which: T‑Mobile Netherlands

151

136

11.0

554

Of which: GD Towers^a

169

145

16.6

587

EBITDA AL margin (adjusted for special factors)

40.4

38.0

38.2

Cash capex

(115)

(119)

3.4

(699)

^a	As of January 1, 2021, the Austrian cell tower business was reassigned from the Europe operating segment to the Group Development operating segment. Prior-year comparatives were not adjusted.

Total revenue

Total revenue in our Group Development operating segment increased in the first quarter of 2021 by 10.5 % year-on-year to EUR 782 million. In organic terms, i.e., adjusted for the reassignment of the Austrian cell tower business as well as the acquisition of the Dutch MVNO and SIM provider Simpel, total revenue increased by 5.0 %. This substantial increase resulted from the operational and structural growth of our two business units T‑Mobile Netherlands and GD Towers, which includes DFMG and the Dutch and Austrian cell tower business. In the Netherlands, the fixed-network business contributed to the revenue growth as a result of higher terminal equipment sales and the acquisition of Simpel effective December 1, 2020. GD Towers also recorded a year-on-year increase in revenue, driven by volume-based growth at DFMG and the reassignment of the Austrian cell tower business as of January 1, 2021.

Adjusted EBITDA AL, EBITDA AL

Adjusted EBITDA AL increased by 17.5 % to EUR 316 million. In organic terms, i.e., adjusted for the reassignment of the Austrian cell tower business as well as the acquisition of the Dutch MVNO and SIM provider Simpel, adjusted EBITDA AL increased by 9.7 %. This growth was attributable to the aforementioned positive revenue trend at T‑Mobile Netherlands, synergies from the takeover of Tele2 Netherlands, the acquisition of Simpel, and efficient cost management at T‑Mobile Netherlands. The GD Towers business posted consistent growth on the back of rising volumes and was further strengthened by the transfer of the Austrian cell tower business. An operational increase was also achieved through revenue growth and cost transformation. EBITDA AL also increased by 14.9 % year-on-year to EUR 301 million, due to the same effects.

EBIT

EBIT increased by 19.4 % year-on-year to EUR 166 million, mainly as a result of the development described under adjusted EBITDA AL. Depreciation, amortization and impairment losses were up slightly on the prior-year period.

Cash capex

Cash capex stood at EUR 115 million and thus at the same level as in the prior-year quarter. We continue to focus our investments on the 5G build-out of mobile infrastructure in Germany.

New communications standard (launched from 2020), which offers data rates in the gigabit range, converges fixed-network and mobile communications, and supports the Internet of Things.

Glossary

Fixed-network lines

Lines in operation excluding internal use and public telecommunications, including IP-based lines. The totals reported in the combined management report were calculated on the basis of precise figures and rounded to millions or thousands. Percentages were calculated on the basis of the figures shown.

Glossary

MVNO – Mobile Virtual Network Operator

Company that offers mobile minutes at relatively low prices without subsidized handsets. A mobile virtual network operator does not have its own wireless network, but uses the infrastructure of another mobile operator to provide its services.

Glossary

Mobile customers

In the combined management report, one mobile communications card corresponds to one customer. The totals were calculated on the basis of precise figures and rounded to millions or thousands. Percentages were calculated on the basis of the figures shown (see also SIM card).

Glossary

SIM card – Subscriber Identification Module card

Chip card that is inserted into a cell phone to identify it in the mobile network. Deutsche Telekom counts its customers by the number of SIM cards activated and not churned. Customer totals also include the SIM cards with which machines can communicate automatically with one another (M2M cards). The churn rate is determined and reported based on the local markets of the respective countries.

Glossary

Group Development

Customer development

Development of operations

Total revenue

Adjusted EBITDA AL, EBITDA AL

EBIT

Cash capex

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