Mobility: climate-friendly and connected

Mobility plays a key role in the fight against climate change. We want to make our contribution to climate-friendly mobility: that is why, for example, in Germany, since 2023, we have been ordering part of our fleet exclusively with electric drive, promoting alternative and networked forms of mobility and expanding the charging infrastructure at our sites. We also support cities, regions and companies in setting up a nationwide charging infrastructure.

Milestones achieved, ongoing projects and goals

We have been dealing with the environmental and climate impacts of mobility for 30 years. In the meantime, our focus is on driving forward the electrification of our fleet and smartly networking existing and new mobility services.

Our strategy for more climate-friendly mobility

In order to drive the transport turnaround, we are using various levers. We want to promote the transformation towards climate-friendly drive systems throughout the Group. In Germany, our mobility strategy provides the framework. It is based on three pillars:

Diverse mobility: Building a more efficient, increasingly sustainable fleet with climate-friendly drives, which also includes micromobility forms such as bicycles and e-scooters.

Digital services: Offer of carpooling and sharing solutions as well as a Telekom Car App

Networked mobility: linking existing and new mobility services

Company cars and service vehicles: focus on e-drives

Three factors have a significant impact on the level of our mobility-related greenhouse gas (GHG) emissions: the average number of combustion vehicles, the annual mileage and the associated fuel consumption. We have been working intensively on optimizing our vehicle fleet for many years. Through a wide range of measures, we were able to reduce the GHG emissions of our Group-wide fleet of around 30,000 vehicles by around 5,800 tons of CO₂e in the reporting year.

Of the approximately 9,000 company cars currently registered across the Group, 22 % are currently electric vehicles and 14 % have an alternative drive system. The latter category includes, inter alia, gas and hybrid vehicles. The electrification of our almost 21,000 service vehicles, which include, for example, vehicles for the field service of technicians, is also progressing. In Greece, for example, we made significant progress in the reporting year and expect more than 800 electric service vehicles to be in use by the end of 2025. This means that 28 % of the Greek fleet will have an electric drive. However, we continue to face greater challenges with our service vehicles than with company cars, for example with regard to available vehicle types, equipment, delivery capacities and charging infrastructure. That is why we’re not only setting up more charging stations at our locations, but are also working to create charging facilities at our technicians’ homes – so that they can start work from their homes without restrictions.

1,520 fewer combustion engines group-wide

5.1 % less fuel consumed compared to the previous year

Additional charging stations for e-bikes at 12 Telekom locations in Germany

Our fleet in figures: lower fuel consumption, more electric vehicles

The total number of our vehicles decreased in 2024 compared to the previous year. The majority of our vehicles continue to be diesel-powered, but we were able to reduce it again by 19 % in the reporting year. In the reporting year, we increased the total number of vehicles with alternative and electric drive systems by around 45 % compared with 2023.

The fuel consumption of our vehicle fleet fell again in the reporting year. Overall, it fell by around 5.1 % in 2024. It fell by 3.0 % for service vehicles and by 9.7 % for company cars.

Nimble on two wheels

Since 2022, our service technicians in Germany have been using around 90 e-scooters for shorter and medium distances, especially in urban conurbations with difficult parking situations. Since 2024, the scooters have also been used by technicians who take care of fiber optic expansion in major cities and the maintenance of mobile antennas along ICE routes and at major events.

Since 2015, our employees have been able to lease a bicycle or e-bike as a resource-saving and health-promoting means of transport. In the reporting period, more than 10,500 bicycles were leased via this model. To ensure that our employees can also charge their e-bikes during working hours, we have set up additional bike service stations with charging facilities at twelve Telekom locations in 2024.

Accelerating e-mobility: Charging infrastructure at our sites and beyond

For the interaction of mobility and climate protection, a well-developed charging infrastructure for e-cars is needed. Since 2018, our subsidiary for the construction and operation of charging infrastructure – Comfortcharge GmbH – has been active at Deutsche Telekom locations throughout Germany. Fast-charging stations from Comfortcharge are publicly accessible at Deutsche Telekom locations and can equip an electric vehicle with enough energy for a range of around 100 kilometers in ten minutes.

Comfortcharge’s offer included around 280 fast-charging stations
at our locations in 2024.

Comfortcharge operates a total of around 510 charging systems
for the electric refueling of company, business and employee vehicles at our locations.

T‑Mobile US is also investing in charging stations for electric vehicles at its own locations.

Charging infrastructure for cities, regions and companies

We support cities, regions and companies in setting up and operating a charging infrastructure: our solution includes planning, construction, installation and service. In addition to the hardware, software for operating the charging stations and for end customer management is also included in the scope of services.

In 2024, we installed a total of almost 2,200 e-charging stations worldwide – around 1,500 more than in the previous year.

Technicians in action for e-mobility

Our partners – energy suppliers, electronics retailers, hardware and automotive manufacturers as well as providers of fleet solutions nationwide – and their customers benefit from the services of Deutsche Telekom Außendienst GmbH (DTA): it provides qualified technicians throughout Germany who carry out various mobility services on site at the customer’s premises. More than 50 partners offer various eMobility services with the help of Technical Service. This includes services such as the installation of charging equipment as well as their fault clearance and maintenance.

• Of of our almost 2,200 installed e-charging stations, more than 1,300 charging infrastructures were installed by DTA in 2024.
• DTA carried out over 6,900 eMobility orders in 2024.

Looking ahead

Climate-friendly mobility is an important lever for achieving our goal: to be climate-neutral (“net zero”) along the entire value chain across all three scopes by 2040. In order to create the best conditions for e-mobility, our focus is particularly on the further expansion of the charging infrastructure – for our fleet and beyond. We also promote innovative offers for a smart mobility mix.