CR reporting has been common practice at Deutsche Telekom for over 25 years. In addition to our CR report, we have been publishing a non-financial statement in our annual report annually since the 2017 reporting year, thus meeting the requirements of Sections 289c to 289e of the German Commercial Code (HGB), Sections 315c in conjunction with 289c to 289e of the German Commercial Code (HGB) and the EU Taxonomy Regulation. In the reporting year, we prepared the non-financial statement for the first time as a Sustainability Statement in full application of the European Sustainability Reporting Standards (ESRS).
In this context, we conducted a double materiality analysis for the first time in the reporting year in accordance with the requirements of the Corporate Sustainability Reporting Directive (CSRD) in order to identify impacts on society and the environment as well as risks and opportunities for our business activities in connection with sustainability issues. Further information on the materiality process and its results can be found in our Sustainability Statement.
In addition to the key impacts, risks and opportunities addressed in the Sustainability Statement, there are other sustainability aspects that concern our stakeholders. The aim of this CR report is to provide them with additional relevant sustainability information from Deutsche Telekom in the areas of environmental, social and governance (ESG). In addition, we summarize essential results once again in a clear and easy-to-understand way for every reader. We link to our other publications in numerous places in the CR Report, such as our Sustainability Statement in the Annual Report and the HR Factbook. Our reporting is also supplemented by the CR-related reporting of the national companies as well as up-to-date information in the area of responsibility on our website and in other publications (see below).
The CR report 2024 is a publication of Deutsche Telekom AG and is also available in English. In case of doubt, the German version is authoritative.
Structure of the online report
For the CR report 2024, we have extensively revised the layout and structure of the previous report. In doing so, we focused on providing an even more understandable and clear holistic presentation of ESG activities in the Deutsche Telekom Group.
- The home page provides an overview of the highlights from the reporting period and the most important key figures. From there, you can access the four central areas of our CR report: CR Strategy, Environmental, Social and Governance. There we provide information on our sustainability strategy as well as topic-related goals and progress made in the reporting year – from the perspective of our Group and our four operating segments Germany, the United States, Europe and Systems Solutions.
- Our four central areas are supplemented by an interactive key figure tool. There, users can view the most important sustainability-related key figures individually. The key figures are presented at both segment and unit level with a 4-year trend.
- In addition to the report, there is the CR Facts. There, individual Deutsche Telekom departments provide direct information about their sustainability-related projects and measures. The CR Facts can be opened at any time via the footer of the report and is also updated during the year.
- In the footer of the report, there are also links to the download center and the glossary, as well as to dialog functions and other relevant websites.
Scope, reporting period and target groups
The CR report 2024 and the interactive key performance indicator tool refer to the Deutsche Telekom Group with its 292 fully consolidated companies and thus to the segments and national companies; Deviations are marked accordingly.
Like the Annual Report, this CR report covers the period from January 1 to December 31, 2024. CR reporting is carried out annually. The CR report 2024 thus follows on from the 2023 report. The release date is May 27, 2025.
With this CR report, we are specifically addressing the following stakeholders of Deutsche Telekom:
- Analysts and investors
- CR ranking and rating agencies
- Business partner
- Employees
- Representatives of the media
We gender personal designations in the report with neutral designations or with the gender star. We do not use gendering in terms of companies – for example, in the words “suppliers” or business partners – because they do not address natural persons.
Implementation of international reporting standards
This CR report and the key performance indicator tool have been prepared in accordance with various standards. For example, the CR report 2024 complies with the internationally recognized guidelines of the Global Reporting Initiative (GRI Standards). For this purpose, we chose the option “with reference to”.
It also includes an index that we use to identify content that contributes to the criteria of the Sustainability Accounting Standards Board (SASB). In addition, in the 2024 CR report, we disclose principal adverse impacts (PAIs) as required by the Sustainable Finance Disclosure Regulation (SFDR). The GSM Association (GSMA) sustainability standard indicators for the telecommunications industry were also covered. On a separate page of the report, we also illustrate our contribution to achieving the Sustainable Development Goals (SDG) of the United Nations (UN).
The CR report 2024 also serves as a Communication on Progress (CoP) report for the UN Global Compact.