GSMA

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Total number of connections

286.6 Mio.

–

Total network data traffic (Petabytes)

211,000

Emissions

Science Based Target

GSMA-ENV-01

Indicate whether the company has set or is committed to short-term, science-based goals.

ESRS E1‑4 – Targets related to climate change mitigation and adaptation

Disclose whether the company has set a corporate net zero target (covering Scopes 1, 2 and 3)

Scope 1, Scope 2 and Scope 3 emissions

GSMA-ENV-02

Scope 1 emissions (tonnes of CO₂e)

ESRS E1‑6 – Gross Scopes 1, 2, 3 and total GHG emissions

Scope 2 emissions, location-based
(tonnes of CO₂e)

Scope 2 emissions, market-based
(tonnes of CO₂e)

Percentage change in combined Scope 1 and Scope 2 emissions since the last reporting period

Scope 1 + 2 CO₂e emissions (market-based): -1.9 % compared to 2023

Scope 1 + 2 CO₂e emissions (location-based): -1.2 % compared to 2023

Combined Scope 1 + 2 emissions per unit of total revenue (tonnes of CO₂e per currency)

Combined Scope 1 + 2 emissions (market-based) per unit Total revenues:
2.2 (t CO₂e/million €)

Combined Scope 1 + 2 emissions (location-based) per unit Total revenues:
35.7 (t CO₂e/million €)

Total Scope 3 emissions (tonnes of CO₂e)

ESRS E1‑6 – Gross Scopes 1, 2, 3 and total GHG emissions

Scope 3 emissions by category
(tonnes of CO₂e)

ESRS E1‑6 – Gross Scopes 1, 2, 3 and total GHG emissions

Energy

Energy consumption

GSMA-ENV-03

Total energy consumption (MWh)

ESRS E1‑5 – Energy consumption and mix

Total electricity purchased (MWh)

Energy: Optimising consumption and increasing efficiency
11,033,156 MWh

Purchased electricity from renewable energies (MWh)

Energy: Optimising consumption and increasing efficiency
11,033,156 MWh

Electricity generation from renewable sources (MWh) consumed by the company

ESRS E1‑5 – Energy consumption and mix

Total consumption of diesel in generators (litres)

We do not currently report these KPIs.

Total energy consumption of the grid, including core, fixed and mobile networks (MWh)

We do not currently report these KPIs.

Energy consumption of mobile networks (MWh)

We do not currently report these KPIs.

Total grid energy consumed per data unit (MWh/PB) or connection (kWh per connection)

Energy: Optimising consumption and increasing efficiency

Percentage change in the energy intensity of the network (MWh/PB or kWh per connection) since the last reporting period

ESRS E1‑5 – Energy consumption and mix

Reduction in energy intensity by 20 % compared to 2023.

Circularity

GSMA-ENV-04

Percentage of network technology taken out of service during the reporting period that was repaired, reused or sold to another company (%).

We do not currently report these KPIs

Percentage of network technology installed in the reporting period that was reused or renewed in the total network technology installed in the reporting period (%)

We do not currently report these KPIs

Share of used CPE collected by operators’ take-back systems in the reporting period as a percentage of the CPE distributed to customers in the reporting period (%).

Circular economy: holistic approach along the entire value chain

Percentage of used electrical and electronic equipment collected in the reporting period under operators’ take-back schemes that were repaired, reused or recycled, i.e. withdrawn from landfill or incineration (%).

Circular economy: holistic approach along the entire value chain

Share of refurbished, repaired or used CPEs sold to customers in the reporting period out of all CPEs sold to customers in the reporting period (%).

Circular economy: holistic approach along the entire value chain

Total electronic waste generated (tonnes)

Circular economy: holistic approach along the entire value chain

Percentage of reused or recycled electronic waste, by weight (%)

Circular economy: holistic approach along the entire value chain

Network coverage

Population covered by mobile network

GSMA-INC-01

Percentage of the population covered by the operator’s mobile network. Breakdown by: 3G, 4G, 5G

Network build-out

Affordability

Affordability of devices and tariffs

GSMA-INC-02

Cost of the cheapest phone with data capabilities as a percentage of monthly GDP per capita

Due to our exposure to a variety of markets, we do not report this KPI. The focus of our activities to promote digital participation is to enable affordability where it is most urgently needed.

However, with our 5G smartphones T Phone 2 and T Phone 2 Pro, or in the USA the similar products from the REVVL series, we basically give consumers access to the latest technologies at an affordable price.

Cost of 1 GB of data, as a percentage of monthly GDP per capita

Due to a regulated market that is affected by fluctuations, we do not report this KPI.

Digital skills

Digital skills training programs

GSMA-INC-03

Number of people (excluding employees) who have completed a training program for basic, intermediate or advanced digital skills, divided by total number of customers

Our ESG KPI “Beneficiaries – Digital Society” provides information on the number of trained people:

ESRS S4 - Consumers and end-users

Social engagement: overview and measurement of success

Digital inclusion: overcoming the divide

However, in the methodology presented here, we cannot show the KPI.

Privacy

Customer data incidents

GSMA-INT-01

Number of data breaches, per million customers

On our website, we provide information about data protection-related processes and the measures we have taken to counter them.

Percentage of data breaches involving personally identifiable information (PII)

On our website, we provide information about data protection-related processes and the measures we have taken to counter them.

Number of customers affected, per million customers

On our website, we provide information about data protection-related processes and the measures we have taken to counter them.

Number of regulatory actions taken as a result of data breaches (e.g., marketing-related complaints, data breaches, etc.), per million customers

We do not currently report these KPIs

Digital rights

Digital rights policy

GSMA-INT-02

Is there a specific policy for security and transparency in the area of digital rights, data protection, freedom of expression, government-mandated access blocking or restriction and/or government requests for data?

Yes:

Code of Human Rights

Code of Conduct

AI Guidelines on Digital Ethics

Ethics

EU AI Act

Online security

Online safety measures

GSMA-INT-03

Are there established controls or programs in place to improve the online safety of children and other vulnerable groups?

With our measures to promote media literacy, we enable children and senior citizens in particular to use digital media safely and competently. This is not only about learning basic skills for safe use – but also about knowing how to protect your privacy or deal with hate and disinformation.

ESRS S4 - Consumers and end-users

Digital inclusion: overcoming the divide

Digital values: promoting democracy on the Internet

Sustainable procurement policy

GSMA-SUP-01

Is there an established policy for sustainable procurement?

Sustainability is an integral part of our purchasing policy and is integrated into our supplier contracts through our Supplier Code of Conduct and enshrined in our Terms and Conditions of Purchasing. In addition, CO₂ emissions play an important role in the selection of our suppliers.

If so, how many of the following elements does it cover?

The Supplier Code of Conduct covers these elements.

Corporate management: decision-making processes and structures

Yes

Human rights

Yes

Labour practices

Yes

Environment

Yes

Fair Operating Practices

Yes

Consumer concerns

No

Commitment and development promotion for the community

No

Percentage of suppliers audited in the past two years as part of an assessment process defined and documented by the company in accordance with the Sustainable Procurement Directive

We do not report on the percentage of our suppliers, but rather on the percentage of our purchasing volume from suppliers, as this better reflects the relevant parts of our supply chain.

Human rights and supply chain: living Responsibility

Percentage of suppliers assessed in accordance with the Directive during site inspections in the last two years

We do not report on the percentage of our suppliers, but on the percentage of our order volume, as this better reflects the relevant parts of our supply chain.

Human rights and supply chain: living Responsibility