Group Headquarters & Group Services Development of operations (XLSX:) Download millions of € Q1 2020 Q2 2020 Q3 2020 Q3 2019 Change % Q1-Q3 2020 Q1-Q3 2019 Change % FY 2019 TOTAL REVENUE 634 651 625 635 (1.6) 1,910 1,967 (2.9) 2,627 Loss from operations (EBIT) (365) (345) (430) (352) (22.2) (1,140) (1,050) (8.6) (1,631) Depreciation, amortization and impairment losses (295) (325) (358) (285) (25.6) (978) (846) (15.6) (1,143) EBITDA (69) (20) (73) (67) (9.0) (162) (204) 20.6 (488) Special factors affecting EBITDA (58) (81) (75) (22) n.a. (214) (145) (47.6) (237) EBITDA (adjusted for special factors) (11) 62 2 (45) n.a. 52 (59) n.a. (251) EBITDA AL (161) (108) (164) (165) 0.6 (434) (506) 14.2 (887) Special factors affecting EBITDA AL (58) (81) (75) (22) n.a. (214) (145) (47.6) (237) EBITDA AL (ADJUSTED FOR SPECIAL FACTORS) (103) (27) (90) (143) 37.1 (220) (361) 39.1 (650) CASH CAPEX (230) (240) (223) (232) 3.9 (693) (730) 5.1 (1,010) Total revenue Total revenue in our Group Headquarters & Group Services segment decreased in the reporting period by 2.9 percent year-on-year, mainly as a result of lower revenue from land and buildings, largely due to the ongoing optimization of space. Adjusted EBITDA AL, EBITDA AL Adjusted EBITDA AL in the Group Headquarters & Group Services segment improved by EUR 141 million year-on-year in the reporting period to EUR -220 million. This increase was mainly due to lower operating expenses at our Group Services, higher income from real estate sales, and the reduced headcount at Vivento as a result of the continued staff restructuring. Furthermore, lower IT-related costs at Deutsche Telekom IT had a positive impact. By contrast, lower revenue from land and buildings had a negative impact on adjusted EBITDA AL. Overall, EBITDA AL was negatively impacted in the reporting period by special factors amounting to EUR 214 million, especially for staff-related measures. This contrasts with special factors of EUR 145 million in the prior-year period, also in particular for staff-related measures. EBIT The year-on-year decline in EBIT of EUR 90 million to EUR -1,140 million was largely a result of two contrasting effects: the increase in depreciation, amortization and impairment losses on the one hand, and the positive development of EBITDA AL on the other. The increase in depreciation, amortization and impairment losses is mainly attributable to the increased volume of output in connection with the introduction of agile processes and shorter project runtimes at Deutsche Telekom IT. An impairment loss was also recognized in the amount of EUR 44 million on software used by the Systems Solutions operating segment. This was a consequence of the ad hoc impairment testing carried out in the Systems Solutions cash-generating unit. By contrast, depreciation, amortization and impairment losses from land and buildings decreased as a result of our continued optimization of the real estate portfolio. Cash capex Cash capex decreased by EUR 37 million year-on-year, primarily owing to lower investment in technology and innovation.
