Accounting policies

In accordance with the amended § 53 (6) of the Exchange Rules for the Frankfurter Wertpapierbörse (FWB), Deutsche Telekom AG voluntarily publishes a quarterly financial report that comprises interim consolidated financial statements and an interim Group management report. The interim consolidated financial statements were prepared in accordance with the International Financial Reporting Standards (IFRSs) applicable to interim financial reporting as adopted by the EU. The interim management report for the Group was prepared in accordance with German Securities Trading Act (Wertpapierhandelsgesetz – WpHG).

Statement of compliance

The interim consolidated financial statements for the period ended September 30, 2018 have been prepared voluntarily in compliance with International Accounting Standard (IAS) 34. As permitted by IAS 34, it has been decided to publish a condensed version compared to the consolidated financial statements at December 31, 2017. All IFRSs applied by Deutsche Telekom have been adopted by the European Commission for use within the EU.

In the opinion of the Board of Management, the reviewed quarterly financial report includes all standard adjustments to be applied on an ongoing basis that are required to give a true and fair view of the results of operations and financial position of the Group. Please refer to the notes to the consolidated financial statements as of December 31, 2017 for the accounting policies applied for the Group’s financial reporting, 2017 Annual Report.

Initial application of new standards and interpretations as well as amendments to standards and interpretations in the reporting period relevant for the 2018 financial year

 

 

 

 

 

Pronouncement

Title

To be applied by Deutsche Telekom from

Changes

Impact on the presentation of Deutsche Telekom’s results of operations and financial position

IFRS 9

Financial Instruments

Jan. 1, 2018

IFRS 9 introduces new classification and measurement requirements for financial instruments and replaces, in particular, IAS 39. The new regulations cover the classification of financial assets on the basis of the underlying business models and the cash flow characteristics of the instruments. Under the new provisions on the accounting of impairment losses, expected losses have to be recognized on initial recognition. In addition, the requirements apply not only to debt instruments, but also to contract assets pursuant to IFRS 15. Among other things, the new rules for reporting hedge relationships provide the option of recognizing hedging costs separately in other comprehensive income.

The effects of IFRS 9 are detailed in the explanations following this table.

IFRS 15

Revenue from Contracts with Customers

Jan. 1, 2018

This standard provides a single, principles-based five-step model for the determination and recognition of revenue to be applied to all contracts with customers. It replaces in particular IAS 18 and IAS 11. When applying IFRS 15 for the first time, an entity shall apply the standard in full for the current period. In respect of prior periods, the transition guidance grants entities an option to either apply IFRS 15 in full to prior periods (with certain limited practical expedients being available) or to retain prior-period figures as reported under the previous standards, recognizing the cumulative effect of applying IFRS 15 to all contracts that had not yet been completed at the beginning of the reporting period as an adjustment to the opening balance of equity at the date of first-time application (beginning of current reporting period).

The standard has a material effect on the presentation of Deutsche Telekom’s results of operations and financial position. The effects of IFRS 15 are detailed in the explanations following this table.

Amendments to IFRS 15

Effective Date of IFRS 15

Jan. 1, 2018

Mandatory adoption of IFRS 15 for reporting periods beginning on or after January 1, 2018.

The effects of IFRS 15 are detailed in the explanations following this table.

Amendments to IFRS 15

Clarifications to IFRS 15

Jan. 1, 2018

The clarifications address the following topics relating to IFRS 15:

  • Identification of performance obligations (when a promised good or service is distinct from other promises in the contract).
  • Differentiation of principal-agent relationships, application guidance on the concept of the transfer of control in the case of services provided by third parties.
  • Clarification of the conditions for the timing of recognition of revenue arising from the licensing of intellectual property.

Further simplifications for the transition to IFRS 15 were also added.

The effects of IFRS 15 are detailed in the explanations following this table.

Amendments to IAS 40

Transfers of Investment Property

Jan. 1, 2018

Clarification of transfers into or out of investment property.

No material impact.

Amendments to IFRS 2

Classification and Measurement of Share-based Payment Transactions

Jan. 1, 2018

Clarifications of classification and measurement of share-based payment transactions.

No material impact.

Amendments to IFRS 4

Applying IFRS 9 Financial Instruments with IFRS 4 Insurance Contracts

Jan. 1, 2018

Entities falling within the scope of IFRS 4 and whose predominant activity is issuing insurance contracts may, by way of temporary exemption, defer application of IFRS 9 until such time as the new standard for insurance contracts has come into force. In the interim, such entities are thus subject to the provisions of IAS 39. In the case of designated financial assets, other entities falling within the scope of IFRS 4 may incur differences in values depending on whether these assets are to be accounted for in accordance with IFRS 9 or IAS 39; these differences must be presented in other comprehensive income instead of in profit or loss.

No material impact.

IFRIC 22

Foreign Currency Transactions and Advance Consideration

Jan. 1, 2018

IFRIC 22 clarifies what exchange rate is to be applied on initial recognition of a foreign-currency transaction in an entity’s functional currency in cases where the entity receives or pays advance consideration before the related asset, expense or income is recognized. The exchange rate for the underlying asset, expense or income is taken as that prevailing on the date of initial recognition of the non-monetary prepayment asset or deferred income liability.

No material impact.

Annual Improvements Project

Annual Improvements to IFRSs 2014–2016 Cycle

Jan. 1, 2018
(IFRS 1 and IAS 28)

Clarification of many published standards.

No material impact.

In July 2014, the IASB issued IFRS 9 “Financial Instruments.” Application of the standard is mandatory for reporting periods beginning on or after January 1, 2018. The standard introduces new classification and measurement requirements for financial instruments and replaces, in particular, IAS 39.

The new provisions and the related changes in the accounting principles applied by Deutsche Telekom mainly comprise the following items of relevance to Deutsche Telekom:

  • Depending on the respective underlying business model, the new provisions on the classification of financial assets give rise to changes in measurement and presentation in some cases. The measurement of debt instruments – especially trade receivables held for potential sale – at fair value through other comprehensive income with recycling to profit or loss had minor effects at the transition date. Effects may arise in ongoing application, particularly from changes in the volumes of receivables held for potential sale in the future. Equity instruments held are irrevocably allocated to a measurement category instrument by instrument upon initial recognition. Deutsche Telekom in general measures equity instruments held at fair value through other comprehensive income without recycling to profit or loss (OCI option).
  • The new provisions on the accounting of impairment losses will lead to expected losses having to be recognized earlier in some cases. There will be a minor increase in impairment losses due to application of the simplified approach for trade receivables with a significant financing component and for lease assets, and to impairment losses on contract assets recognized for the first time as of January 1, 2018 in accordance with IFRS 15. Effects may arise in ongoing application from a change in business development (for example, changes in volumes or prices) or from changes to business models where these are reflected in the amounts reported for long-term trade receivables and contract assets.
  • The hedging relationships are accounted for in accordance with the requirements of IFRS 9. The transition of existing hedging relationships to the new regime has no material effects. Cash flow hedges for hedging interest rate and currency risks have been de-designated and re-designated on the transition to IFRS 9 so that future use can be made of the opportunity to recognize the cost of hedging in other comprehensive income. The other hedging relationships will continue unchanged.

Deutsche Telekom utilizes the option for simplified initial application. The cumulative effect arising from the transition is recognized as an adjustment to the opening balance of equity in the year of initial application. Prior-year comparatives are not adjusted; instead, Deutsche Telekom provides an explanation of the reasons for the changes in items in the statement of financial position and the income statement for the current period.

The transition to IFRS 9 as of January 1, 2018 will result mainly in the following cumulative changes to retained earnings before deferred taxes – including the corresponding shares attributable to non-controlling interests:

millions of €

 

123

Increase in impairment losses on trade receivables

28

Impairment losses on contract assets recognized for the first time in accordance with IFRS 15

151

For further information on the first-time application of IFRS 9, please refer to the statements made under the disclosures on financial instruments.

In May 2014, the IASB issued IFRS 15 “Revenue from Contracts with Customers.” Application of the standard is mandatory for reporting periods beginning on or after January 1, 2018. This standard provides a single, principles-based five-step model for the determination and recognition of revenue to be applied to all contracts with customers. It replaces, in particular, IAS 18 and IAS 11 and has a material effect on the presentation of Deutsche Telekom’s results of operations and financial position. Depending on the business model applied, the new provisions and the related changes in the accounting principles applied by Deutsche Telekom affect the following issues in particular:

  • In the case of multiple-element arrangements (e.g., mobile contract plus handset), the total transaction price of the bundled contract is allocated among the individual, separate performance obligations based on their relative standalone selling prices, i.e., based on a ratio of the standalone selling price of each element to the aggregated standalone selling prices of the contractual performance obligations. In contrast to the previous accounting treatment, the relative standalone selling price of an individual element and thus the revenue recognized for this unit of accounting is no longer limited to that proportion of the total arrangement consideration to be provided by the customer, the payment of which does not depend on the delivery of additional elements (contingent revenue cap). As a result, the revenue to be recognized for products delivered in advance (e.g., mobile handsets) that are sold at a subsidized price in combination with a long-term service contract was limited by this subsidized price. Under IFRS 15, this limitation no longer applies, i.e., in the case of subsidized products delivered in advance, a larger portion of the total remuneration is attributable to the element delivered in advance (mobile handset), requiring earlier recognition of revenue under the new regulations. This leads to the recognition of what is known as a contract asset – a receivable arising from the customer contract that has not yet legally come into existence – in the statement of financial position. The contract asset is deferred over the remaining contract period, reducing revenue from the other performance obligations (in this case: mobile service revenues) compared with the amounts billed.
  • At the same time, it results in higher revenue from the sale of goods and merchandise and lower revenue from the provision of services.
  • The extent of the changes resulting from the first-time application of IFRS 15 that are described above therefore largely depends on the business models used by the subsidiary in question. Whereas the sale of subsidized handsets in connection with the conclusion of service contracts in retail business is still common in the Germany segment, handsets are not sold at a discount at all, or only to a limited extent, in the United States and to some extent in the Europe operating segments; payment-by-installment models or lease models are offered to customers instead.
  • Customer activation fees and other advance one-time payments by the customer that do not constitute consideration for a separate performance obligation are classed as contract liabilities, and are deferred and recognized as revenue over the (remaining) term of the contract.
  • Expenses for sales commissions (costs of obtaining a customer contract (contract costs)) must be capitalized and recognized over the estimated customer retention period. The expenses are disclosed in Deutsche Telekom’s income statement, not under depreciation and amortization but – depending on the sales channel – as goods and services purchased or personnel costs.
  • In the indirect sales channel, reimbursements explicitly or implicitly included in commissions paid to third-party retailers for handset subsidies granted by those retailers are recognized not as an expense but as a reduction of the service revenues over the contract term. This ensures that the amount of the service revenues generated with retail customers for identical rate plans does not depend on the type of sales channel.
  • On first-time application of the standard, both total assets and shareholders’ equity increased due to the capitalization of contract assets and contract costs for contracts not yet fully completed.
  • In cases where “material rights” are granted – such as offering additional discounts for future purchases of further products – a portion of the transaction price must be deferred as a contract liability and is not recognized as revenue until this additional performance obligation has been satisfied or has lapsed.
  • Contract liabilities (which, as deferred revenue, were already recognized as liabilities in the past) must be netted against the contract assets for each customer contract.
  • For the purposes of determining whether Deutsche Telekom sells products for its own account (principal = gross revenue) or for the account of others (agent = net revenue), there are no material changes for the existing agreements.

As regards IFRS 15, Deutsche Telekom utilizes the following accounting options:

  • Deutsche Telekom applies the option for simplified initial application, limiting the retroactive application of IFRS 15 to contracts that have not yet been completely fulfilled at the date of initial application. The contracts that have not yet been completely fulfilled as of January 1, 2018 are accounted for as if they had been recognized in accordance with IFRS 15 from the very beginning. The cumulative effect arising from the transition is recognized as an adjustment to the opening balance of equity in the year of initial application. Prior-year comparatives are not adjusted; instead, Deutsche Telekom provides an explanation of the reasons for the changes in items in the statement of financial position and the income statement for the current period as a result of applying IFRS 15 for the first time.
  • A significant financing component is not considered for the amount and timing of revenue recognition if the period between when a promised good or service is transferred to the customer and when the customer pays for that good or service will be one year or less.
  • In general, contract costs whose amortization period would not be more than one year are immediately recognized as an expense.

The adjustments made to items in the statement of financial position as of January 1, 2018 and attributable to IFRS 15 are as followsa:

millions of €

 

Carrying amount
in accordance with
IAS 18/IAS 11
Dec. 31, 2017

Remeasure­ments

Reclassi­fication

Carrying amount
in accordance with IFRS 15
Jan. 1, 2018

a

The overview above contains only those items of the statement of financial position that are affected by the first-time application of IFRS 15.

b

Carrying amounts as of January 1, 2018 are shown before impairment losses on contract assets recognized in accordance with IFRS 9. Please refer to the explanations in regard to the initial application of IFRS 9 in this section.

c

For reasons of simplification, the figure is combined to show the cumulative effect of the transition to IFRS 15 to be recognized directly in equity.

ASSETS

 

 

 

 

CURRENT ASSETS

 

 

 

 

Trade and other receivablesb

9,723

(163)

(150)

9,410

Contract assetsb

n. a.

1,622

150

1,772

Current recoverable income taxes

236

(1)

235

Other assets

1,646

(43)

1,603

NON-CURRENT ASSETS

 

 

 

 

Capitalized contract costs

n. a.

1,128

48

1,176

Deferred tax assets

4,013

27

4,040

Other assets

819

(78)

(48)

693

LIABILITIES AND SHAREHOLDERS’ EQUITY

 

 

 

 

CURRENT LIABILITIES

 

 

 

 

Financial liabilities

8,358

9

(1)

8,366

Trade and other payables

10,971

0

(38)

10,933

Income tax liabilities

224

29

253

Other provisions

3,372

(19)

(48)

3,305

Other liabilities

4,440

(209)

(1,612)

2,619

Contract liabilities

n. a.

212

1,699

1,911

NON-CURRENT LIABILITIES

 

 

 

 

Deferred tax liabilities

6,967

663

7,630

Other liabilities

3,831

(322)

(212)

3,297

Contract liabilities

n. a.

351

212

563

SHAREHOLDERS’ EQUITY

 

 

 

 

Retained earnings incl. carryforwards plus shares attributable to non-controlling interestsc

(27,013)

1,778

0

(25,235)

The remeasurement effects are mainly attributable to the first-time recognition of

  • contract assets in the amount of EUR 1.6 billion that, under IFRS 15, would have resulted in the earlier recognition of revenue, in particular from the sale of goods and merchandise;
  • deferred contract costs of EUR 1.1 billion that, under IFRS 15, would have resulted in the later recognition of selling expenses; and
  • contract liabilities totaling EUR 0.6 billion that, under IFRS 15, would have resulted in the later recognition of revenue.

After deferred tax liabilities totaling EUR 0.6 billion (net) and other minor effects were taken into account, the transition to the new standard as of January 1, 2018 resulted in a cumulative effect that increased retained earnings by EUR 1.8 billion and included the shares attributable to non-controlling interests.

The reclassifications mainly concern the following items:

  • The receivables from long-term construction contracts (EUR 0.2 billion) that, under IAS 11, were recognized under trade and other receivables as of December 31, 2017 are classified as contract assets under IFRS 15.
  • The deferred revenue of EUR 1.8 billion recognized under other liabilities as of December 31, 2017 is recognized as contract liabilities in accordance with IFRS 15.

Due to the remeasurements described above, the carrying amounts of the cash-generating units that must be tested for impairment in accordance with IAS 36 increased when IFRS 15 was applied for the first time on January 1, 2018. As a result, the carrying amounts of the cash-generating units Romania and Poland in the Europe operating segment and of the cash-generating unit Netherlands in the Group Development operating segment exceeded in each case the recoverable amounts for these units. Consequently, the goodwill recognized directly in equity in each case had to be impaired as of January 1, 2018 for an aggregate amount of EUR 0.1 billion. Please refer to the explanations given in the notes on intangible assets and property, plant and equipment.

Comparative figures for the items of the financial statements affected by the first-time application of IFRS 15

The following tables contain relevant items from the financial statements as of September 30, 2018 in accordance with IFRS 15 as well as the previous accounting treatment in accordance with IAS 18/IAS 11 and related interpretations:

millions of €

 

IFRS 15 Sept. 30, 2018

IAS 18/IAS 11 Sept. 30, 2018

Change

ASSETS

 

 

 

CURRENT ASSETS

 

 

 

Trade and other receivables

9,331

9,703

(372)

Contract assets

1,716

n. a.

1,716

Current recoverable income taxes

335

331

4

Other assets

1,752

1,830

(78)

NON-CURRENT ASSETS

 

 

 

Capitalized contract costs

1,566

n. a.

1,566

Deferred tax assets

3,104

3,776

(672)

Other assets

1,075

1,203

(128)

LIABILITIES AND SHAREHOLDERS’ EQUITY

 

 

 

CURRENT LIABILITIES

 

 

 

Financial liabilities

7,319

7,312

7

Trade and other payables

8,988

8,997

(9)

Income tax liabilities

334

326

8

Other provisions

2,839

2,912

(73)

Other liabilities

2,903

4,602

(1,699)

Contract liabilities

1,801

n. a.

1,801

NON-CURRENT LIABILITIES

 

 

 

Deferred tax liabilities

8,204

8,160

44

Other liabilities

3,476

4,091

(615)

Contract liabilities

604

n. a.

604

SHAREHOLDERS’ EQUITY

 

 

 

Retained earnings including carryforwards and net profit plus non-controlling interests

(22,539)

(24,487)

1,948

Under IAS 18/IAS 11, trade and other receivables would have included receivables from long-term construction contracts, which are recognized as contract assets under IFRS 15.

Due to the transition to IFRS 15, contract assets are recognized for the first time and amortized, and capitalized contract costs are recognized as assets for the first time and amortized.

Under IAS 18/IAS 11, other liabilities would have included deferred revenue, which, under IFRS 15, is either recognized as contract liabilities or netted with contract assets.

The differences in the amounts recognized under deferred tax assets and deferred tax liabilities are due to remeasurement effects in connection with the first-time and continuing application of IFRS 15 in the first nine months of 2018.

millions of €

 

IFRS 15 Q1–Q3 2018

IAS 18/IAS 11 Q1–Q3 2018

Change

NET REVENUE

55,395

55,408

(14)

Other operating income

1,077

1,077

0

Changes in inventories

23

23

0

Own capitalized costs

1,759

1,759

0

Goods and services purchased

(27,190)

(27,365)

174

Personnel costs

(12,245)

(12,334)

88

Other operating expenses

(2,119)

(2,113)

(6)

Depreciation, amortization and impairment losses

(9,645)

(9,645)

0

PROFIT (LOSS) FROM OPERATIONS

7,053

6,810

243

Finance costs

(1,396)

(1,393)

(3)

Share of profit (loss) of associates and joint ventures accounted for using the equity method

(527)

(527)

0

Other financial income (expense)

(175)

(175)

0

PROFIT (LOSS) FROM FINANCIAL ACTIVITIES

(2,098)

(2,094)

(3)

PROFIT (LOSS) BEFORE INCOME TAXES

4,956

4,716

240

Income taxes

(1,427)

(1,357)

(70)

PROFIT (LOSS)

3,529

3,359

170

Adjusted for the effects of IFRS 15, total revenue was comparable with the prior-year period. Revenue-reducing effects were evident in the first three quarters of 2018, mainly due to the amortization of the contract assets/liabilities recognized in the statement of financial position over the (remaining) period of contract. These items also include reimbursements for handset subsidies granted by third-party retailers in the indirect sales channel. These reimbursements are a component of the commissions paid to those retailers. The subsidies are now no longer recognized as an expense, but as a reduction of the service revenues over the contract term. Under other business models, revenue was increased due to the capitalization and revenue-related amortization of expenses for sales commissions (contract costs) under goods and services purchased; these expenses were previously recognized as revenue-reducing effects.

Adjusted for the effects of IFRS 15, goods and services purchased and personnel costs would have come in at EUR 27.4 billion and EUR 12.3 billion, respectively, and would thus have been a total of EUR 0.3 billion higher. This effect is attributable to the capitalization of expenses for sales commissions, which, under IAS 18/IAS 11, would have been recognized immediately in profit or loss either under goods and services purchased (dealer commissions) or personnel costs (employee commissions). It was only partially offset by the amortization of capitalized expenses for sales commissions in the first three quarters of 2018.

Standards, interpretations, and amendments issued, but not yet to be applied

In January 2016, the IASB issued IFRS 16 “Leases.” The standard will be effective for the first time for financial years beginning on or after January 1, 2019. From the date of first-time application, the new lease standard will have a material effect on Deutsche Telekom’s consolidated financial statements, particularly on the results of operations, net cash from operating activities, total assets, and the presentation of the financial position.

Deutsche Telekom will not apply the new lease standard retrospectively in full, but will make use of the corresponding exemption provisions for lessees, also known as the modified retrospective method. On transition to the new regulations, payment obligations from existing operating leases (please also refer to the 2017 Annual Report, Note 33 “Leases” in the notes to the consolidated financial statements) will be discounted using the relevant incremental borrowing rate. The resulting present value will be recognized as a lease liability. The right-of-use assets will be carried in the amount of the lease liability, adjusted by the amount of the prepaid or accrued lease payments.

As regards the options and exemptions permitted under IFRS 16, Deutsche Telekom is likely to take the following approach:

  • Right-of-use assets and lease liabilities will be reported separately in the statement of financial position.
  • The recognition, measurement and disclosure requirements of IFRS 16 will also be applied in full to short-term leases and leases of low-value assets.
  • A distinction will not be made in leases that contain both lease components and non-lease components. Each lease component will be accounted for – as a lease – in conjunction with other related performance components.
  • IFRS 16 will not be applied to leases for intangible assets.

Depending on whether Deutsche Telekom is the supplier or the customer in an arrangement or on how the contractual facts have been designed in the various business models in our operating segments, the application of IFRS 16 will have the following material effects:

  • The lease payments largely relate to leases of cell sites (land, space in cell towers or rooftop surface areas), network infrastructure, and buildings used for administrative or technical purposes.
  • In the future, payment obligations for operating leases – which, in accordance with the existing regulations, must be disclosed in the notes to the consolidated financial statements – will be reported as right-of-use assets and lease liabilities.
  • Deutsche Telekom anticipates a significant increase in total assets and liabilities on first-time adoption due to the capitalization of right-of-use assets and the recognition of lease liabilities. The increase in lease liabilities will lead to a corresponding increase in net debt. Due to material liabilities from straight-line leases in accordance with IAS 17 – which, under IFRS 16, must generally be deducted from the right-of-use assets – a significantly lower amount will be recognized for the right-of-use assets capitalized under IFRS 16 as of January 1, 2019 than is recognized for lease liabilities (see Note 14 “Other liabilities” in the notes to the consolidated financial statements in the 2017 Annual Report).
  • Going forward, depreciation charges and interest expense – rather than lease expense – will be reported in the income statement. This will give rise to a significant improvement in EBITDA.
  • In the statement of cash flows, the repayment portion of the lease payments from existing operating leases will reduce net cash from/used in financing activities and no longer affect net cash from operating activities. Only the interest payments will remain in net cash from operating activities, the total of which will rise.
  • For Deutsche Telekom as a lessor, the number of identified leases will change. This does not affect the contracts for routers or similar hardware provided to customers as part of data and network solutions or contracts for terminal equipment and SmartHome network solutions provided to customers. It is expected that these will continue to be defined as leases. In fact, the number of contracts for modems/routers for the latest generation of devices provided to consumers as part of fixed-network mass-market contracts is expected to decrease. Deutsche Telekom has come to the conclusion that contracts for services provided in data centers include lease components for the letting of space, e.g., dedicated rooms for the customer’s own hardware. Contracts concerning the letting of space to wholesale fixed-network customers also contain lease components.

The full effects of IFRS 16 will be analyzed as part of a Group-wide project for implementing the new standard. Given the complexity and the large number of different business models as well as the relevant transaction volumes, it is not currently possible to provide a firm estimate of the quantitative effects.

Readers are also referred to the Disclaimer at the end of this report as regards the forward-looking statements contained in this section; the latter reflect the current views of the management of Deutsche Telekom with regard to future events.

For more information on standards, interpretations, and amendments that have been issued but not yet applied, as well as disclosures on the recognition and measurement of items in the statement of financial position and discretionary decisions and estimation uncertainties, please refer to the section “Summary of accounting policies” in the notes to the consolidated financial statements in the 2017 Annual Report.

Changes in accounting policies and changes in the reporting structure

With the exception of the standards, interpretations, and amendments of standards and interpretations that are effective for the first time in the financial year, Deutsche Telekom did not make any major changes in its accounting policies.

Vivento Customer Services GmbH, a provider of call center services, has been assigned to the Germany operating segment since January 1, 2018; previously it was part of the Group Headquarters & Group Services segment. Comparative figures have been adjusted retrospectively.